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"The property is ok. My only suggestion is that the gym could have been closer to the main building as well as the spa which we haven’t avail during our stay. Over all the staff and the property is commendable. "

"Great"

"Amazing and professional staff"

"Thank you Melania and Erick and all staff.I recently had a wonderful stay at a resort that truly exceeded my expectations. Overall, the experience was great, with clean and modern spaces that made for a pleasant atmosphere. The staff was friendly and attentive, always ready to assist with any needs we had. Our room in the Preferred Club was incredibly spacious and comfortable, providing a perfect retreat after a day of activities. The buffet was absolutely delicious, offering a wide variety of food choices that were both flavorful and fresh. I found myself enjoying the buffet more than the food from the actual restaurants. The cleanliness of the buffet area was also impressive, making it a pleasant place to dine. However, there were a couple of downsides worth mentioning. During check-in, our rooms were not ready despite arriving right at 3 PM. We ended up waiting until closer to 6 PM to get settled in, which was a bit frustrating. Additionally, the Preferred Beach Area felt rather small; it seemed like every guest had access to the Preferred Club, leading to a shortage of beach chairs. We arrived at the beach by 10 AM, but all the seats were "reserved" by other guests, even though there was a clear sign stating this was not permitted. To secure a spot the next day, I had to wake up at 5 AM and reserve our seats, which was less than ideal. Despite these minor inconveniences, our stay was enjoyable, and I would recommend the resort to anyone looking for a relaxing getaway. "

"Great place with great service "

"Very classy place. Everybody were so helpful."

"All the staff were very friendly, always ready to help all the customers. They work very hard and always smiling. The food at the buffet I wouldn’t recommend. Not tasty and after the first hour of serving the buffet the food was cold and some of the trays were empty. So you have to go there first . My favorite restaurant was La gourmet. Ramon helped us with a table and the service was great. Jhongelin , the server from El pescador was amazing. "

"The property was well kept the staff was superb, What I didn't like was my stay was not long enough"

"Good entertainment, amazing view, clean,food wasn’t good except the Italian restaurant, nice staff and workers "