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Dreams Dominicus La Romana - All Inclusive

4.0 star property
Escape to paradise where sun-kissed days melt into vibrant nights filled with music and memories by the sea.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dreams Dominicus La Romana - All Inclusive

4 outdoor pools, free cabanas, pool umbrellas
Aerial view
Dock
Terrace/patio
Free minibar, in-room safe, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pet friendly
The price is AED 2,507
AED 2,507 total
includes taxes & fees
1 Feb - 2 Feb

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Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Preferred Club Deluxe Swim Up Double Bed

Preferred Club Deluxe Swim Up Double Bed | Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Deluxe Swim Up Double Bed

Highlights

Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LCD TV
Pillow menu
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Tropical View King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Suite Tropical View King Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Presidential Ocean View

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Presidential Ocean View

Highlights

Private indoor spa tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
  • 255 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deal of the Day

Free minibar, in-room safe, free WiFi, bed sheets

Deal of the Day

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 499 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Preferred Club Family Suite Tropical View

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Family Suite Tropical View

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Suite Swim Up King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Suite Swim Up King Bed

Highlights

Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Three Bedroom Family Suite Tropical View

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Three Bedroom Family Suite Tropical View

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
3 bedrooms
  • 187 sq m
  • Sleeps 11
  • 1 King Bed and 4 Double Beds

View all photos for Preferred Club Two Bedroom Family Suite Tropical View

LCD TV

Preferred Club Two Bedroom Family Suite Tropical View

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
2 bedrooms
  • 133 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Tropical View Double Bed

Free minibar, in-room safe, free WiFi, bed sheets

Deluxe Tropical View Double Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Deluxe Tropical View King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite Tropical View

Free minibar, in-room safe, free WiFi, bed sheets

Deluxe Suite Tropical View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Separate bedroom
Sofa bed - single
Hair dryer
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Deluxe Pool/Tropical View Double Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Deluxe Pool/Tropical View Double Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swim Up King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Deluxe Swim Up King Bed

Highlights

Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LCD TV
Pillow menu
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Master Suite

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Private bathroom
  • 100 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club One Bedroom Presidential Suite

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club One Bedroom Presidential Suite

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 148 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Honeymoon Suite

Highlights

Private outdoor spa tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LCD TV
Pillow menu
Private bathroom
  • 75 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Up

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Master Suite Swim Up

Highlights

Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Bed

Free minibar, in-room safe, free WiFi, bed sheets

Deluxe Double Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Suite Tropical View Double Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Suite Tropical View Double Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 79 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Deluxe Pool/ Tropical View King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Preferred Club Deluxe Pool/ Tropical View King Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LCD TV
Pillow menu
Private bathroom
Rainfall showerhead
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Bed

Free minibar, in-room safe, free WiFi, bed sheets

Deluxe King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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AED 2,259 total
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About the neighborhood

Map
Playa Bayahibe, San Rafael del Yuma, La Altagracia, 23101

What's nearby

  • Dominicus Beach - 10 min walk
  • Monumento Natural Punta Bayahibe - 5 min drive
  • Bayahibe Beach - 10 min drive
  • La Romana Port - 22 min drive
  • Casa de Campo Marina - 24 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 52 min drive

Restaurants

  • ‪Dreams Dominicus Bordeaux Restaurant - ‬4 min walk
  • ‪Dream Dominicus Portofino Restaurant - ‬5 min walk
  • ‪La Terraza - ‬19 min walk
  • ‪mylos restaurant - ‬10 min walk
  • ‪Flying Fish - ‬1 min walk

About this property

Dreams Dominicus La Romana - All Inclusive

Upscale all-inclusive property near Dominicus Beach
At Dreams Dominicus La Romana - All Inclusive, you can look forward to a nightclub, a swim-up bar, and a beach bar. This property is a great place to bask in the sun with a white sand beach, beach cabanas, and beach massages. Treat yourself to a facial, a deep-tissue massage, or hydrotherapy at Dreams Spa By Pevonia, the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and French cuisine. Enjoy the gym, as well as activities like windsurfing, scuba diving, and snorkeling. In addition to a poolside bar and concerts and live shows, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Babysitting (surcharge), wedding services, and ATM/banking services
  • A billiards/pool table, beach towels, and concierge services
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 488 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Rainfall showers and hair dryers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Dancing

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Bordeaux (Adults Only)
  • Himitsu
  • Portofino
  • World Café
  • Barefoot Grill

Things to do

  • 4 outdoor pools
  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Kayaking
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Free minibar

More

  • Energy-saving switches
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants a la carte.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per accommodation, per night, plus a deposit of USD 65 per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Dominicus Romana Resort
Dreams Dominicus Resort
Dreams Dominicus Romana
Dreams Dominicus
Dreams Dominicus All Inclusive
Dreams Dominicus Romana All Inclusive San Rafael Del Yuma
Dreams Dominicus Romana Hotel San Rafael Del Yuma
Dreams Dominicus Romana San Rafael Del Yuma
Hotel Dreams Dominicus La Romana San Rafael Del Yuma
San Rafael Del Yuma Dreams Dominicus La Romana Hotel
Dreams Dominicus La Romana San Rafael Del Yuma
Dreams Dominicus La Romana All Inclusive
Dreams Dominicus Romana Hotel
Dreams Dominicus Romana
Hotel Dreams Dominicus La Romana
Dreams Dominicus La Romana All Inclusive OPENING NOV

Frequently asked questions

Does Dreams Dominicus La Romana - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Dreams Dominicus La Romana - All Inclusive pet-friendly?

Yes, Dreams Dominicus La Romana - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 65 per night and a fee of USD 65 per accommodation, per night.

How much is parking at Dreams Dominicus La Romana - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Dreams Dominicus La Romana - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Dreams Dominicus La Romana - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Dreams Dominicus La Romana - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, aerobics classes, and more.

Where is Dreams Dominicus La Romana - All Inclusive located?

Nestled on the beach, this San Rafael del Yuma property is within 1 mi (2 km) of Dominicus Beach and East National Park. Bayahibe Beach and Monumento Natural Punta Bayahibe are also within 3 mi (5 km).

Dreams Dominicus La Romana - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1001 reviews" "
Rating 8 - Good. 195 out of 1001 reviews" "
Rating 6 - Okay. 94 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Edwin

Traveled with family
Liked: Cleanliness, amenities
Edwin mejia, de estados unidos, excelente servicio todo estuvo 1A
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our family stay at the Dreams dominicus. The staff was always available and friendly. The areas are well kept. Me and family had a pool outside of our door which was convenient with the kids. The variety of food was good but needs improvement.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food wasn’t that great but that’s okay because everything else was AMAZING
Stayed 1 night in Jan 2025

10/10 Excellent

Mauricio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place to spend time with family or friends. Safe and friendly environment. Staff is very attentive, food and drinks are good enough, the hotel facilities are gorgeous, and the beach is a piece of heaven!
Stayed 7 nights in Jan 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Propert layout was not properly explained by expediaa
Stayed 3 nights in Jan 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho 😌
Stayed 1 night in Jan 2025

8/10 Good

john

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it’s a bit misleading you say you are 20 mins from airport when in fact it is one hour. Most people I’m betting fly on and out of punta cana Nice place! Great staff. Gustavo our concierge truly excellent and helped with everything
Stayed 6 nights in Jan 2025

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was spectacular! The service, the staff, the food, the atmosphere - all exceptional. I will be returning when I visit again.
Stayed 1 night in Dec 2024

10/10 Excellent

Andina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bell boys Mauricio excellent…nikka gave us a very welcomed tour… Nairobi on the pool gave us a super nice service..my drinks all the time on point.. Gustavo our mayordomo was our right hand taking care of us.. the food super good and very nice experience having a preference service…thank you!!
Stayed 1 night in Jan 2025

8/10 Good

Kristine Marilyn

Stayed 6 nights in Dec 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe
Stayed 2 nights in Dec 2024

8/10 Good

Sovey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Sandra, Miami Springs

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in very good condition and very clean , the staff was very friendly but definitely the shows were not what I expect it . They need more training. Also I was expecting to see their culture and never happened . Another thing were the juices . I was expecting natural juices for a 5 start hotel not powder juices. They tasted bad .
Stayed 3 nights in Dec 2024

8/10 Good

Serghei

Stayed 6 nights in Dec 2024

4/10 Poor

Yerandy

Traveled with partner
Liked: Cleanliness, staff & service
No good
Stayed 2 nights in Dec 2024

6/10 Okay

Jitesh

Stayed 5 nights in Dec 2024

10/10 Excellent

Donna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Melania and Erick and all staff.I recently had a wonderful stay at a resort that truly exceeded my expectations. Overall, the experience was great, with clean and modern spaces that made for a pleasant atmosphere. The staff was friendly and attentive, always ready to assist with any needs we had. Our room in the Preferred Club was incredibly spacious and comfortable, providing a perfect retreat after a day of activities. The buffet was absolutely delicious, offering a wide variety of food choices that were both flavorful and fresh. I found myself enjoying the buffet more than the food from the actual restaurants. The cleanliness of the buffet area was also impressive, making it a pleasant place to dine. However, there were a couple of downsides worth mentioning. During check-in, our rooms were not ready despite arriving right at 3 PM. We ended up waiting until closer to 6 PM to get settled in, which was a bit frustrating. Additionally, the Preferred Beach Area felt rather small; it seemed like every guest had access to the Preferred Club, leading to a shortage of beach chairs. We arrived at the beach by 10 AM, but all the seats were "reserved" by other guests, even though there was a clear sign stating this was not permitted. To secure a spot the next day, I had to wake up at 5 AM and reserve our seats, which was less than ideal. Despite these minor inconveniences, our stay was enjoyable, and I would recommend the resort to anyone looking for a relaxing getaway.
Stayed 2 nights in Dec 2024

6/10 Okay

Atusa

Traveled with family
Liked: Cleanliness, amenities
Pros: No mosquitos :) The buffet is good. Staff are so nice The beach is nice The daily activities like yoga and nightly shows are great The crowd is very international The view of forest was nice. Cons: Not enough chairs by the beach with shade. Unless you get premium The room needed TLC, maybe two night stands and two chairs for a room with two beds. Phone wasn’t working. Curtain was hanging. Reservation department, so bad! We needed a minor change to our reservation and it took them 4 days to pick up the phone. Also on checkout they told me that we had not paid for my son as an extra guest and when I showed them the receipt that I have they said it doesn’t specify the age! Well I don’t think I paid 200 extra per day for a 3 year old! Then they said Expedia has not paid them yet! And they wanted to see proof that I have paid Expedia which I did! We also got some emails to upgrade our room by betting on a price before arrival that I didn’t like and didn’t do. Notes: 1.Book a ride going to the hotel. we got an uber and we got lost 2.I booked the place because I thought they had a teen club, I don’t think they do, but there were lots of teens and they had beach volley. If your kid is into that 3.There is an app for hotel info and that is convenient but we needed to make reservations for dinner one night and no one not even the app informed us! 4.We did premium one day, as we wanted to be by the beach all day to get shade. Even that you have to go early.
Stayed 4 nights in Dec 2024

2/10 Terrible

Catalina

Stayed 4 nights in Dec 2024

8/10 Good

Maricarmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Johari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! It was so nice from the staff to the food. The beach was amazing!
Stayed 1 night in Dec 2024

2/10 Terrible

Nazeer Ahmed

Traveled with family
Disliked: Staff & service
Poor service from staff, food quality is bad and resulted in my family getting food poisoning after 2 days of eating there. Overall the service, the food quality and the preferred package experience was poor and below average. Definitely not what we expected from Hyatt hotel, We stayed at Hyatt Ziva in Cancun last year and the experience was amazing compared to this Hyatt hotel which is way below average.
Stayed 6 nights in Dec 2024

8/10 Good

Keniah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, generally clean, lots of activities, nice beach area. Goos food. Overall good experience. Our butler, Gustavo, made our stay amazing with daily check-ins and helping us with anything that we needed. Would be nice if fitness center was bigger and more attention to dusting and sweeping the equipment and floor. Did not appreciate the upselling from the moment we checked in. We were already in Preferred with a butler. We did not need someone asking us to buy a timeshare every day or constantly asking us to schedule the spa.
Stayed 4 nights in Dec 2024

10/10 Excellent

Vladimir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, food is very good. The staff is very friendly.
Stayed 10 nights in Dec 2024

10/10 Excellent

Alvin Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 8 nights in Dec 2024