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"Clean and friendly "

"This hotel has been consistently impeccable with everything that they offer. Great for families."

"Fantastic "

"Overall this hotel was great. Excellent staff, understanding, informative, and accommodating. The ability to rent bikes directly from hotel was a nice touch to be able to navigate the city. As well as a nice Japanese breakfast is available as well. Would recommend as long as your ok with navigating public transit :) "

"We very much enjoyed our 2 night stay at the Hotel New Hankyu Kyoto. Location was amazing, right across from the train station which allowed us to get around easily. We had 4 in a room and though it was a little crowded we were so grateful that the option was available. The beds were a tad hard but we all slept well. The front staff was incredible helping with a passport that got lost on the train. The gentleman and woman that helped us were so kind and worked hard get in touch with the right people and we had a passport in hand within 4 hours. Overall it was a great stay!"

"Great stay, excellent location. "

"Very clean room and the hotel was right next to Umekōji-Kyōtonishi station."

"From check-in to check-out the staff was courteous and took care of our needs. They have a restaurant on one of the floors, along with a coffee bar and bakery near front desk reception. They also have a roof top bar and other amenities. We definitely took advantage of the laundry which was super easy and convenient. The front desk were English-speaking friendly and also knew how to speak Japanese which made our unexpected situation handled smoothly. We tried to ship a parcel back home at a nearby post office thinking it would arrive by the time we returned to the States. Instead we got a message from Nohga Hotel that the parcel had some challenges and got sent back to post office and alerted the hotel. That’s when one of the staff members, Moe (pronounced “Mo-Aye”) contacted me and coordinated the logistics with the post office where we could get our parcel back on the right foot. She took the time to get the specifics and make extra efforts to ensure our package was going to ship properly. We definitely appreciated all her efforts and professionalism because we were already back home and felt helpless. This is why we love Japan, the staff and people are very willing to help out as long as you can be professional, open-minded, and respectful. If it was any other country this package would’ve have been a loss. Thank you Moe and Nohga Hotel for having the best people at your hotel. Something like this will definitely go far and we will return to thank you for the help! "

"Great location and beautiful property. "