Find Hotels with smoking rooms in Kamala

"To Whom It May Concern at Expedia, I write this letter with an urgent and heavy heart regarding a traumatic and inhumane incident that occurred during our recent stay at Cape Sienna Gourmet Hotels & Villas in Phuket, Thailand, an experience that endangered our safety, violated our basic rights, and left us emotionally distressed. On the day of our scheduled departure, my fiancé and I were detained against our will by the hotel manager over a disputed payment of $180 USD, a charge I attempted to settle using my Discover Bank Debit Card. The hotel refused the card and, to our utter shock, failed to provide any prior notice that Discover was not an accepted form of payment. As American travelers unaware of this restriction, we were not only caught off guard but offered no alternatives or understanding. Instead, we were subjected to intimidation, humiliation, and complete disregard for our wellbeing. The manager refused every single payment alternative we proposed: Zelle, CashApp, PayPal, Venmo, and more, despite our desperate efforts to resolve the situation. We even attempted to withdraw cash from an ATM, only to discover it too did not support Discover cards. Rather than assisting or de-escalating the situation, the manager escalated it drastically. We were surrounded by armed guards, multiple hotel staff members, and even our pre-scheduled airport transfer driver, all summoned to form an intimidating line as we were held in place. Our flight was scheduled to depart in less "

"Property is far away from Kamala area or Phuket town. Had to rely on taxis. "

"Wonderful experience. No carts to take you to the room"

"We loved our stay at sunwing Kamala beach. It was the perfect place to relax and enjoy the hotel facilities and gorgeous beach! After a busy time travelling around Thailand. "

"Everyone on staff were soooooooo nice! I loved this stay!!!! I will say, the crowd was older than I expected it to be, I felt like one of the youngest people on the property, and I’m in my mid-30s! Overall, would stay again. Shoutout to Celyn who helped me with check-in!"

"Wonderful "

"This is a lovely hotel located next to Kamala Beach. Unfortunately we stayed only one night in an outstanding upgraded suite. Vwe would have liked to stay longer."

"👍"