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"Our stay here was amazing. This hotel has set the standard for all other hotels in Japan. With the kindest staff and attention to detail goes unmatched. My family and I didn’t want to leave. Thank you for a great stay Hyatt Regency Resort and Spa!"

"Overall the staff at the hotel were very friendly except when we went to the Japanese restaurant to see if there is a table for lunch, we were turn down with a very rude attitude. Also the bed is a bit old, you could felt the spring in the mattress."

"Beautiful property and wonderful service. "

"This is a small, charming onsen hotel with three separate bathing areas. Don’t expect it to be very modern, but the staff are truly exceptional and will go out of their way to make sure your stay is pleasant. Short walk to the cable car stop and easy access to Gora trains. I wish I’d stayed longer."

"nice and quiet, perfect services"

"Relaxing place to rest"

"Very good breakfast and dinner "

"Location is very good "

"Excellent "