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"It was an absolutely beautiful hotel!"

"It was a shame that there was no restaurant apart from the breakfast but understandable given the number of restaurants in the area."

"This was a fantastic place to stay after travelling for nearly 24 hours. The shuttle is very easy to use and recognize, the staff are super helpful and welcoming and everything you need is on site. I was warmly greeted on arrival with staff who communicate in some English, enough for me to figure out what they are saying. Lawson's is brilliant for snacks or souvenirs, there is also a wonderful gift shop. I ate at 'Serena' and the coffee shop on the first floor. Food was delicious in both places. If you go up to the 11th floor there is a great place to sit and watch the planes come and go. For it's proximity to the airport, you would hear the occasional plane but that didn't worry me. If I ever come back to Japan, I will stay here again. I will recommend it to anyone who travels here too. "

"Staff were friendly, helpful and very informative. Would love to stay again since it was close to all amenities."

"Lovely airport hotel with a lot of amenities."

"Everything was perfect and easy! "

"Very friendly staff!"

"It was nice "

"Good location & service"