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"I like the name and legacy. I didn’t like the furniture that needs upgrading within 2-3 years, I didn’t like room service that needed a new menu and chef, I didn’t like the relative lack of training of staff at concierge and overall. I didn’t like being told all restaurants open until 1 am when only two were open. I didn’t like the smell of the cigar room reception. I didn’t like the Lebanese restaurant Zaitouni; it should be replaced immediately. "

"Went for the first time to Cairo, had our doubts but soooo worth the visit. If you get the chance to upgrade the room to suite do it. We stayed at a suite with garden, zoo and pyramid views breathtaking. The service is exceptional, the room service meals amazing. Well worth the price. Would stay there a million times more. We were sooo sad to leave. They made our stay unforgettable. "