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"The hotel is very tasteful designed and comfortable. It's conveniently located some 15 minutes' walk from the railway station and close to the city centre. The description is faithful to the reality. The staff was pleasant and courteous but not all of them had good command of English. "

"Wonderful place to stay! The area felt peaceful yet central to all the attractions and easy access to transportation! Highly recommend when visiting Osaka "

"Very nice and excellent location "

"Family of 4. Room was spacious. Each person got a bed of their own. Bed and pillows were not comfortable. They were so hard. Room came with the basic, mini fridge, hot water kennel, safe and blow dryer. Toilet was in a separate room from shower, tub and vanity, which was nice. All other necessities (toothbrush, razor, scrubber, etc.) you had to get in the lobby. Balcony was off limits so that sucked. Room service was available till 10pm. Cafe was nice next to the Universal store on the left side...

"10 mins taxi ride from Kyoto station. We used taxis as lines for buses were really long during Sakura season. Taxis came within 5 mins each time. Use the “Go taxi app” Hotel is fantastic. Rooms are modest size for Japan. We had a king bed. Very comfortable. Our room was sound proofed. Couldn’t hear anyone. Breakfast was great and the roof top bar was very nice. Overall a 5 star experience for my wife and I. We just visited this past(2025) cherry blossom season. March 31 to April 5th"

"This hotel is a fantastic option. It’s well located close to the train and also right next door to a high end shopping area. There are tons of dining and shopping options nearby. The staff of this hotel are so nice and helpful. They really make the experience even better! "

"Ideal location to get to all the great places in Osaka. The spa is absolutely fabulous and a must try! I highly recommend this place."

"Hotel Monterey Grasmere Osaka completely exceeded my expectations. Not only is it located just a short walk from Dotonbori — the heart of Osaka’s vibrant nightlife and food scene — but it also offers true luxury at an incredibly affordable price. From the moment I arrived, the service was impeccable. The staff are wonderfully friendly and speak excellent English, making everything smooth and comfortable for international travelers. A special shout-out to the front desk: when I needed a taxi...

"Great location and clean rooms. No bell captain to help with hauling heavy luggage to 15th floor reception. Rooms are small!"

"Great location for universal studios obviously with a 7 eleven and Lawsons very close. Rail station right over the road"

"Great stay, great for solo travelers. "

"This is my favourite hotel in the city. They are courteous and professional. Location is amazing. Early check in was extremely appreciated. They have the kindest staff ever and across from amazing toy stores. Thank you Citadines for always being amazing. I have now stayed here every year for three straight years and I cannot wait to return. Also had the breakfast buffet this time and I had to stop myself from eating more of that kare. "