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"Comfortable, firm beds and pillows. Good breakfast buffet with both western and Japanese options. There are free snacks and coffee in the lounge area, and you have an option to get a light early afternoon meal as well. Hotel is next to a grocery store, where we easily picked up anything else we needed. Staff are courteous and very helpful. Our 8-year-old loved the hotel. We would stay there again."

"Lots of restaurant and shopping complex. Very convenient. Will come back next time. "

"Simply great!"

"Very nice hotel. The entrance is open, clean and elegant. Highly recommended! "

"Very convenient with access to the underground shopping right there. "

"Great hotel with beautiful rooms with great views. Friendly and helpful staff. Would highly recommend for any stay."

"Wow !! The Onsen, free coffee, ice cream and massage chair !! Just wow everyone speaks English . Almost the best part of Kyoto was chilling here ! I don’t believe you can get this for the price ! "

"Heat central location just above Namba station which made it very easy to travel around the city. The room was clean, modern, and the bed and linens were comfortable. The bathroom was clean and modern. Breakfast was buffet style with a huge variety of both western and Japanese offerings. The highlight was the sauna, Japanese bath, and cold plunge. The gym was also well equipped. The lobby is wide open with plenty of seating and drink options (maybe food too). Staff was attentive and friendly. We thoroughly enjoyed our stay here. "

"A definite treat staying here in Osaka Super luxurious and relaxing staying here and an added bonus to to your own laundry if needed. Definitely felt relaxed and buffet breakfast was superb!"