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"This hotel is fantastic! Very clean spacious rooms. Comfortable beds nice big walk in shower. Being right at the airport terminal is a bonus. No shuttle required in the morning to catch your flight. The underground to get you into London and the bus station is in walking distance and very easy to access and figure out. The breakfast you get is the best I have ever had at a Holiday Inn Express. North American holiday Inn Express should all have this much selection. So many hot and cold food choices. Gilbert and his team do a fantastic job looking after guests. Way to go Gilbert! The fish and chips in the sister hotel restaurant are amazing. I would recommend trying them! Overall I would stay here again next time I am in the UK and recommend this hotel to all Canadians and Americans travelling to the UK. "

"Jooni was very friendly and informative when checking us in. The check in was quick. The room were lovely and convenient to Terminal 2. Very easy to take the tube to downtown. "

"Great place"

"Good room"

"Excellent hotel. Beds comfy and room clean."

"Great place to stay"

"Sofitel Heathrow T5 is the perfect stay with kids especially when taking early morning flights. Super convenient access to the Terminal. Check-in and check-out are both quick and seamless. The staff is very welcoming, helpful with luggage arrangements, and accommodating with kids. Room sizes are very generous, especially the family rooms. And, the food options are ample and tasty for a family. This hotel is top of the list if you’re looking to take the stress out of travelling with young kids, especially if you’re making a long journey to Heathrow."

"The hotel is really convenient to Heathrow Terminal 4 and walkable thru a connected tunnel. It was a little confusing at checkin being that the Holiday Inn and the Crown Plaza are connected. I only stayed one night for an early morning flight. I didn’t see much but it was a restful night."

"Staff was friendly at checkin "