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"Clean and modern, nice shower. Very convenient to T2 and just a 5 minute walk from the arrival area. Only thing not clear is that the bedside plugs have switches that need to be turned on if you want to charge your phone. We arrived late and I did not check, only to discover in the morning that my phone had not charged. If you are then in a rush in the morning and you phone didn’t charge, it can cause a bit of stress. So don’t make the same mistake."

"Overall good"

"Overnight stay ahead of daughter going overseas for a year. Staff incredibly helpful went beyond duty to help us with a broken case lock. Room was clean, comfortable and beds had feather pillows! Major plus from me"

"Easy to Terminal 5 and British Airwaya "

"Room is very small but clean. Bathroom is very nice. If you have a chance, take the bus to Windsor. Definitely worth the trip and admission fee. "

"Close to the Airport "

"Good"

"My favourite hotel when flying in or out of Heathrow."

"Couldn’t be more convenient for Heathrow, Terminal 3, as situated in the arrivals hall. I’ve read negative feedback re windowless rooms and if you’re claustrophobic, then you mind find them a challenge as they are small too. However, the hotel is designed for an overnight stay, ahead of, or after a long flight and there are security issues which preclude windows. So if you’re looking for a week’s stay with sea view… Check in was easy, nice staff and despite size, you have a great king bed, decent shower and tea/coffee making stuff. Small lounge on 2nd floor, empty when we stayed, looks limited for food and drink. Best nip over to M&S food in Arrivals, or go walk about outside if you really want something more lavish. Moderately priced. Top marks."