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"A Nice Onsen resort with friendly and helpful staffs which makes my vacation memorable. Will definitely come back, and recommend to family and friends."

"Very good buffet dinner. "

"Beautiful and peaceful property , staff was so kind as well as attentive to their guest. 10/10 Experience "

"Great friendly helpful staff; great free breakfast & shuttle bus 👍👍👍"

"It is really convenient and just next to the station. The room is clean and tidy and the staff is nice! "

"My husband and I stayed here as part of a trip to Japan to celebrate our 10-year anniversary. The staff made us feel welcome and the decor was so wonderful! We really enjoyed the private hot tub in our traditional tatami room. As for the kaiseki dinner, it was delicious but I wasn't prepared for the sheer amount of food! I am not a very big eater (at night) and the successive services impressed me a lot! I think it would have been a suitable amount of food for 3 people. Unfortunately for me, I couldn't make it to the end and ended up wasting some of the meal. As I know Japanese etiquette requires you to finish every thing so as to not waste, I felt bad for a while after. 申しわけありませんでした! Hakone was a quiet moment to ourselves, nestled between Kyoto and Tokyo during our trip. We had a lovely time, thank you!"

"Wonderful onsen"

"I had accidentally booked the reservation under only myself, when in actuality, I was staying with my two kids and husband as well. The Receptionist handled it very well (despite the language barrier) and she made sure we had everything we needed. The location is great, very walkable and the view is beautiful. Beds were really comfortable. Nothing bad to say! "

"Wonderful location and service. Beautiful grounds. Excellent range at breakfast though many large groups. Excellent wine bar that we paid for as part of the booking. Self help to over 30 types of Japanese wine and premium snacks. Plus wonderful onsen in the room. Would stay again"