Find all hotels by Britannia Hotels in Folkestone

"It's a large hotel, totally cashless from check-in to the bar, no cash accepted anywhere. Made a mistake with my room allocation but quickly resolved by Dave on reception who was doing the job of two people. Decor could be better and the rooms but for what I paid it was outstanding. £5 to park your vehicle overnight but overall very good. The view over the sea in the morning was very welcome."

"Advertised as a hotel (not Pontins) with an address that didn't match the booking one and lacking many of the basics you'd have in in anything resembling a hotel. One of the worst properties I've stayed in over 4 decades. A generally stand off ish and hostile undertone from the staffing on arrival, several serious defects and no warning about the bedding or towel shortfalls (unless you are one of their loyal customers who tolerate more than they should be expected to). Play areas and dinosaur...