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The Carlton Hotel

3.0 star property
Relax by the fireplace and plan your day over a delicious meal. Then, take advantage of express check-out for a seamless getaway.

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Photo gallery for The Carlton Hotel

Family Room (Deluxe) | Soundproofing, free WiFi, bed sheets
Staircase
Dinner served
Hallway
Terrace/patio
Escape to The Carlton Hotel by the sea, where modern comforts meet seaside charm. Indulge in dinner at the on-site restaurant, unwind with a drink at the bar or connect with colleagues in one of two meeting rooms.

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AED 120
AED 143 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Soundproofing, free WiFi, bed sheets

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe) | Soundproofing, free WiFi, bed sheets

Family Room (Deluxe)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room | Soundproofing, free WiFi, bed sheets

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Soundproofing, free WiFi, bed sheets

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Soundproofing, free WiFi, bed sheets

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

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Exterior

Grand Burstin Hotel Folkestone

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
6.8 out of 10, (1205)
The price is AED 129
AED 154 total
includes taxes & fees
16 Feb - 17 Feb
Grand Burstin Hotel Folkestone

About the neighborhood

Map
16/19 The Leas, Folkestone, England, CT20 2DU

What's nearby

  • Leas Cliff Hall - 2 min walk
  • Leas Lift - 8 min walk
  • Folkestone Harbour - 11 min walk
  • Sandgate Beach - 11 min walk
  • Folkestone Beach - 15 min walk

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬3 min walk
  • ‪Butty's - ‬5 min walk
  • ‪Gourmet Kitchen - ‬4 min walk

About this property

The Carlton Hotel

Hotel by the sea
You can look forward to a terrace, a fireplace in the lobby, and a bar at The Carlton Hotel. The on-site restaurant offers dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and express check-in
  • A front-desk safe, a TV in the lobby, and multilingual staff
Room features
All 70 rooms have comforts such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 5 for adults and GBP 5 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms - 2

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Is The Carlton Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Carlton Hotel?

Self parking is free at this property.

What time is check-in at The Carlton Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Carlton Hotel?

Check-out is at 10:30 AM. Late check-out is available for GBP 15 (subject to availability).

Where is The Carlton Hotel located?

Located in the heart of Folkestone, this hotel is steps from Lower Leas Coastal Park and Leas Cliff Hall. Church of St Mary and St Eanswythe and Leas Lift are also within 10 minutes. Folkestone Central Station is 11 minutes by foot and Folkestone Harbour Station is 16 minutes.

The Carlton Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 131 out of 1002 reviews
Rating 8 - Good. 202 out of 1002 reviews
Rating 6 - Okay. 258 out of 1002 reviews
Rating 4 - Poor. 168 out of 1002 reviews
Rating 2 - Terrible. 243 out of 1002 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Gavin

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Janice

Business traveler, Traveled with family
There was no hot water reported it in the morning couldn’t wait and couldn’t wash as had early appointment that’s why stayed in the area there was a blood stain pillow on the bed the lamp gave me numerous electric shocks so turned of in end wasn’t clean at all room number 113 not good experience at all there
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
noise from other tenants shouting and slamming doors in the early hours and nothing done about it.
Stayed 1 night in May 2024

6/10 Okay

Bill

Traveled with family
Disliked: Amenities
I booked this property based on price and parking included. We stayed 3 days. Staff did not clean the room or empty litter bins during that time.
Stayed 3 nights in Dec 2024

2/10 Terrible

Sarah-Jane

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in reception 'checked us in and out' but no info on hotel facilities and both had rude, uncaring attitude. The interior is totally run down. The bed base in Room 110 was broken so bad nights sleep. The mattress and pillows too soft and old. Tge linen was nit the cleanest and towels small and hard. The floor was not straight, it had ripples in it. There were crushed nuts and food on the floor so obviously the room had not been cleaned carefully, if at all. Good thing we're not allergic to nuts!! The walls, ceilings and floors are paper thin, so could hear the man next door shouting at the person he was with and using the toilet. Could hear the people above us. Doors banging all night long. Pipes making noises all night. Surprised they dare charged what they do, even if comparatively cheap
Stayed 1 night in Dec 2024

8/10 Good

Faiza

Stayed 1 night in Dec 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are very accommodating and polite. I have stayed a few times now and will be returning soon. Keep up the good work guys!

10/10 Excellent

Gergana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Gergana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Kind and helpful staff. Fast Internet! Clean and comfortable room with amazing sea view! Very good transport connections ( close to the Folkestone central bus station). Lot's of opportunities for quick shopping, eating outside ( cafés, restaurants ATM ). Very satisfied! Thanks a lot for my perfect stay in Carlton hotel Folkestone, Kent, UK!
Stayed 5 nights in Dec 2024

10/10 Excellent

Gergana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Very clean and comfortable room with amazing sea view. Kind and helpful staff. Fast Internet! Very satisfied- i had really good stay! Thank you Carlton hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Liked: Staff & service
Disliked: Cleanliness
Very convenient for euro tunnel, bargain price .
Stayed 1 night in Dec 2024

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

4/10 Poor

Allan Derrick Siat, North Point

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Was aware of the low ratings for this hotel, but realized that it was really that bad when we got there. If not for the cheap price, i wouldn't consider staying there again. I guess you get what you pay for. 😔
Stayed 6 nights in Nov 2024

8/10 Good

Ercan

Stayed 1 night in Oct 2024

6/10 Okay

Baldeep

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Renovation of the building is expected to make it more attractive to the customers.
Stayed 1 night in Nov 2024

8/10 Good

Joanne

Stayed 1 night in Aug 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and cheerful, nice and friendly staff. Paper thin walls and every time I've stayed the TV control has never worked other than that it's a good hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

Paul

Stayed 2 nights in Nov 2024

10/10 Excellent

Constantin

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Faical

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

amber

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
First room we went into had a strong stench of cigarettes and the bed sheets were damp. Went to reception and they gave us 3 keys for different rooms to try out. Each had their own issues. Dusty and unkept rooms. Very outdated
Stayed 1 night in Nov 2024

6/10 Okay

Angus

Liked: Cleanliness, staff & service, room comfort
A bit jaded and dated. Clean and comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Rahul

Traveled with group, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024