Find Resorts & Hotels with Spas in Ferryhill

"Staff are really nice and helpful.Restaurant and breakfast food very good.Had a really good stay.Would definitely recommend. "

"Stayed here for one night on business. Great rate for the night. Check in great. Room fantastic with a bit of wow factor upon entering. Very clean, comfy bed. Swimming pool fantastic. Fusion restaraunt food lovely but service not great. I was approached almost as soon as i sat down for food ordering but i hadnt seen the menu yet so i asked for 2 minutes. 15 minutes later a server came and apologised for the wait. Which at least she acknowledged i was waiting. Food came, lovely and tasty, but noone checked on me to see if everything was okay with my meal. Then when i finished my meal i waited for what felt like forever for someone to clear my plates. When someone finally came over i just asked for the bill and didnt even wait for my plates to be cleared. Just a bit of advice, when there is a solo female traveller eating on her own, she may not feel comfortable waiting around for so long. This doesnt bother me but i do know colleagues and friends who sometimes may feel vulnerable because travelling on business and just wants to eat and leave. This was not possible for me and i was left for around 45 minutes longer than needed. I did try to catch the servers eyes but they genuinely did not look in my direction at all. So felt a little overlooked. Bit of a shame."

"Greeted by the lovely Danielle on reception who is a credit to the hotel, we had another lovely stay at the hotel. We are regular visitors to the copthorne, mainly on a Sunday, food is great and rooms are really comfortable. The car park is ideal and its a bonus that you get a discount for being a guest. We will definitely be back soon"

"Fabulous room, really good location. Lovely stag in particular Dave on reception was very helpful."

"Just a break , drinks and food and a nice chill out "

"Lovely hotel - staff were so friendly and helpful and always greeted me with a smile. The room was very comfortable and we had a great view of the river. Couple of minor niggles, the room service tray wasn’t collected for quite a while and I did have to ask for it to be removed. The heating is way too high and I couldn’t adjust it. The bathroom was clean but very tired and in desperate need of updating. The shower wasn’t great and had an old fashioned curtain over the bath that was a little mouldy in places. "

"All is nice, staff are friendly and really helpful all is good start from Checkin with very happy Receptionist Victoria, then at restaurant all its good. "

"Really nice hotel. Perfect location for the Arena - 10 minute easy walk away. Car park is also very convenient ( park on level 10 as it's direct access to the hotel ) Room was very nice and bed was comfortable. Breakfast was excellent. "

"Staff were lovely just a shame about early closing for the spa "