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"We spent a long weekend at the Passage House Hotel. We stayed in a deluxe double room with balcony on the top floor room, which is a must. The room and facilities were fantastic. The staff were lovely and very helpful. Big shout out to Beth who was so helpful to us with any questions we had. Definitely going to stay there again. Mark from Southampton"

"Good location, spacious room. Bed was okay, but excellent food and room service. "

"Fantastic hosts and a very comfortable stay. Breakfast choice excellent with bonus honesty bar.when in Torquay stay here!! "

"Rating based entirely on the friendliness and helpfulness of the staff and the fantastic spa facilities. There was work going on while we were there which was a minor inconvenience but the room we stayed in was the real let down. Dated and uncared for. The bathroom was poorly finished and the shower was not the cleanest. The flooring was lifting and squishy in places and the room itself smelt of damp. We ended up using the spa showers in the end which were superb. Scoffs and marks all over the...

"Always a pleasant stay at the Grand "

"Ideal location. Room was clean, however decor throughout the hotel is very dated. Reception quite slow although friendly. A couple of items asked for at the bar and restaurant were not available! However, I would stay there again. "

"staff were very welcoming and nothing was too much trouble. Excellent service overall "

"A great spot with stunning views across the bay towards Exmouth, also privileged to see beautiful sunrises in our seaview room. The room was clean and comfortable and our host was available if needed but not intrusive. Breakfast was more than adequate in quantity and the quality of the cooked breakfast was excellent. I can't fault it at all, we had a three night stay and wouldn't hesitate to recommend this B&B."