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The Heritage Hotel

3.0 star property
Ocean view with indoor pool, near Princess Theatre

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Photo gallery for The Heritage Hotel

Terrace/patio
View from property
On the beach
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping
  • Parking included
The current price is AED 308
AED 369 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
  • 16 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double or Twin Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
  • 12 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
  • 5 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Living area | 20-inch flat-screen TV with cable channels, TV

Deluxe Room

Highlights

Separate dining area
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 12 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
  • 16.0 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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About the neighborhood

Map
The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY

What's nearby

  • Princess Theatre - 7 min walk
  • Torre Abbey Sands - 8 min walk
  • Riviera International Conference Centre - 8 min walk
  • Torre Abbey - 9 min walk
  • Inner Harbour - 11 min walk

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 38 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Loungers Visto Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪Calypso Coffee Company - ‬13 min walk
  • ‪Rock Garden - ‬12 min walk

About this property

The Heritage Hotel

Hotel near Princess Theatre
You can look forward to free cooked-to-order breakfast, a terrace, and an arcade/game room at The Heritage Hotel. This hotel is a great place to bask in the sun with a beachfront location and beachfront dining. The on-site restaurant, Appleby's Bar And Restaur, offers breakfast, brunch, lunch, dinner, and ocean views. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • A reception hall, outdoor furniture, and meeting rooms
  • A billiards/pool table, luggage storage, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Heritage Hotel offer comforts such as free WiFi and room service.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 20-inch flat-screen TVs with premium channels
  • Free infant beds, electric kettles, and heating

Languages

Chinese (Mandarin), English, Polish, Romanian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available 7:30 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Appleby's Bar And Restaur

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Reception hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Beachfront location
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 20-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 AM

Property is also known as

Heritage Hotel Torquay
Heritage Torquay
The Heritage Hotel Torquay, Devon
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay

Frequently asked questions

Does The Heritage Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 AM.

Is The Heritage Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Heritage Hotel?

Self parking is free at this property.

What time is check-in at The Heritage Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Late check-in is available from 10 PM– 8:00 AM for a fee of GBP 10.

What time is check-out at The Heritage Hotel?

Check-out is at 10:30 AM.

Where is The Heritage Hotel located?

Located in Torquay City Centre, this beachfront hotel is in a shopping district and within a 10-minute walk of Princess Theatre, Torre Abbey Sands, and Corbyn Beach. Torquay Marina and Riviera International Conference Centre are also within 10 minutes. Torquay Station is 10 minutes by foot and Torre Station is 18 minutes.

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The Heritage Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 84 out of 220 reviews
Rating 8 - Good. 81 out of 220 reviews
Rating 6 - Okay. 32 out of 220 reviews
Rating 4 - Poor. 15 out of 220 reviews
Rating 2 - Terrible. 8 out of 220 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, property conditions & facilities, room comfort
BUSINESS TRIP TO TORQUAY
EXCELLENT HOTEL
Stayed 3 nights in Oct 2024

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I. Enjoyed my stay however I was travelling by myself and the room I was put in was more like a family roo. With 2 double beds and a single
Stayed 1 night in Oct 2024

6/10 Okay

Gareth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok just for a night while working in the area
Had to pay over £20 for parking our vans in car park as no room outside hotel, place was very tired smells a bit stale, staff were great, food was good, dog in room above me was barking late night, blokes shouting and arguing in corridor’s at 1am. Drunks in bar very loud, avoid if you are travelling with children.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
In a word Fantastic The location, room and staff
Stayed 1 night in Jun 2024

8/10 Good

ravi

Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2023

8/10 Good

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the old door locks on the room for security.
Stayed 1 night in Oct 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Clean, tidy and views impressive over the bay.
Stayed 1 night in Sep 2023

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevators or lifts
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beachfront, with plenty of parking for visitors. Plenty of options for food nearby and still nice and quiet in the room after 10pm.
Stayed 1 night in Jul 2023

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good service with a good selection of food and drink
Stayed 2 nights in Mar 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Would stay again
Nice location, no issues parking. Hotel rooms are a little tired and dated, but comfortable. Staff are lovely
Stayed 2 nights in Jan 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for beach and shops. Lovely views from the bar area. Good restaurants nearby.
Stayed 7 nights in Jul 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 3 nights. The staff were very friendly. Breakfast was good and what topped it up was the view whilst eating overlooking the sea. Room was quiet and comfortable. I would definitely stay again if I was in the area and I would recommend this hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really clean and friendly hotel. Excellent facilities and wonderful sea views. Great location a minute from the beach and promenade. Very friendly helpful staff. I recommend this hotel we had a lovely stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated for the town centre and within easy walking distance from the train station.

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view, meals were good but like many old English properties getting up the stairs with large suit cases was a struggle (we are a bit older & travelling from Australia). Really loved it, the staff were friendly & helpful. Convenient to beach & Torre Abbey.
Stayed 2 nights in Sep 2023

8/10 Good

Melanie

Liked: Cleanliness, staff & service, room comfort
I’d stay again
Amazing hotel , some mould on ceiling above shower but shower had amazing pressure Cleaners left my door unlocked after cleaning which I was a bit disappointed by
Stayed 2 nights in Nov 2023

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Heritage Hotel
It was really good. Amazing locations with views overlooking the front. Clean and spacious room!
Stayed 5 nights in Aug 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great location overlooking the sea. Helpful friendly staff and the room was well appointed, in good condition, warm and clean. Decent ensuite bathroom with a shower.
Stayed 1 night in Dec 2022

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is almost perfect. King's room a great space with lovely views of the beach. 8 minutes to the Palace theatre and 10 to the marina.
Stayed 1 night in Aug 2022

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and views
Fabulous views, lovely rooms and friendly staff, excellent food and close proximity to beach. Our stay was a little disrupted by workmen doing maintenence work, which we were warned of on arrival but still meant the lovely breakfast views we had booked for were not available. Walls were thin so could hear arguments into the early hours.
Stayed 2 nights in Jan 2024

8/10 Good

Giacinta

Liked: Cleanliness, staff & service
Really cute place, nice staff, could have been cleaner. Sheets were clean, but if you look with close eye, teapot could have used a wash, corners and nooks and crannies not sparkling. I would stay there again. Loved the view and the bed was comfortable.
Stayed 1 night in May 2023

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pub not hotel.
Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.
Stayed 4 nights in May 2024