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"Unfortunately, some of the elevators were out of service, they seem old and the property should replace them. We took the service elevators most of the time."

"Expansive views of harbour on the harbour side of the hotel. Courteous staff who do their best to accommodate guest requirements. Staff are friendly not artificially polite. Negatives: the rooms need renovation. Carpet needs to be changed as it gives rooms a musty smell."

"Great boutique style property, like a great big house with rooms and en-suites. Great older style hotel with lovely interiors, however it is in need of an upgrade, particularly the bathrooms, due to mould and flaky plaster etc. Cleanliness is also lacking in both the bathrooms and bedrooms. On our arrival, we booked a transfer to the airport for our Sunday checkout and when we went to confirm on the Saturday, we were told by another staff member, that they don't do checkouts on a Sunday. Even...

"Location was good. Easy to get to with transport located nearby. "

"I like the hotel. It is in a fun area. And I liked my bedroom and sitting room plus kitchenette. I did not like the shower over the bath which was the worst shower I have encountered here or in the UK. Australia is meant to have decent showers. Simply not good enough. "

"Great hotel, best pool for the price. Just don't ask reception to arrange airport transfer, cost almost $100 to get to the airport. Book an uber instead and save your money "

"Great property. Was great to go down and stay, 5 mins walk for mardi gras"

"The staff were fantastic, first off, but my number one reason for writing this review was the bed. This hotel has the best bed I have ever slept in. After a fun day walking around the city, it was so easy to fall asleep. If comfort is a concern for you, I highly recommend Cozy M."