See all properties
Save

Shangri-La Sydney

5.0 star property
Hotel with 2 restaurants, steps from The Big Dig Archaeology Education Centre

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Sydney

2 restaurants, breakfast served
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Exterior
View from room

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is AED 641
AED 706 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Deluxe Opera House, Room, 1 King Bed, City View

Deluxe Opera House, Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Opera House, Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Opera House, 2 Twin Beds, City View

Deluxe Opera House, 2 Twin Beds, City View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Opera House, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Opera House City View 1 King

Executive Opera House City View 1 King | Premium bedding, in-room safe, desk, blackout drapes

Executive Opera House City View 1 King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Opera House City View 2 Twins

Executive Opera House City View 2 Twins | Premium bedding, in-room safe, desk, blackout drapes

Executive Opera House City View 2 Twins

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Darling Harbour 2 Twins

Executive Darling Harbour 2 Twins | Premium bedding, in-room safe, desk, blackout drapes

Executive Darling Harbour 2 Twins

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 2 Double Beds

View all photos for Horizon Opera House City View 1 King

Horizon Opera House City View 1 King | View from room

Horizon Opera House City View 1 King

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Sydney Harbour View 2 Twins

Executive Sydney Harbour View 2 Twins | Premium bedding, in-room safe, desk, blackout drapes

Executive Sydney Harbour View 2 Twins

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 50 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Darling Harbour 1 King

Executive Darling Harbour 1 King | Premium bedding, in-room safe, desk, blackout drapes

Executive Darling Harbour 1 King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor | Premium bedding, in-room safe, desk, blackout drapes

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 87 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

Premium bedding, in-room safe, desk, blackout drapes

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Sydney Harbour Suite 1 King

Executive Sydney Harbour Suite 1 King | Premium bedding, in-room safe, desk, blackout drapes

Executive Sydney Harbour Suite 1 King

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 83 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite, Lounge Access, High Floor

Ambassador Suite, Lounge Access, High Floor | View from room

Ambassador Suite, Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 105 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, Business Lounge Access, Harbor View (High Floor)

Royal Suite, Business Lounge Access, Harbor View (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Royal Suite, Business Lounge Access, Harbor View (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Business Lounge Access, Harbor View (High Floor)

Presidential Suite, Business Lounge Access, Harbor View (High Floor) | Living area | 40-inch TV with digital channels

Presidential Suite, Business Lounge Access, Harbor View (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Business Lounge Access, Harbor View (Governor, High Floor)

Suite, Business Lounge Access, Harbor View (Governor, High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Suite, Business Lounge Access, Harbor View (Governor, High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 114 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Sydney Harbour View 1 King

Executive Sydney Harbour View 1 King | Premium bedding, in-room safe, desk, blackout drapes

Executive Sydney Harbour View 1 King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Harbour Bridge King Room

Premier Harbour Bridge King Room | Premium bedding, in-room safe, desk, blackout drapes

Premier Harbour Bridge King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour Bridge Suite 1 King

Harbour Bridge Suite 1 King | Living area | 40-inch TV with digital channels

Harbour Bridge Suite 1 King

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 83 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Darling Harbour 1 King

Horizon Darling Harbour 1 King | Premium bedding, in-room safe, desk, blackout drapes

Horizon Darling Harbour 1 King

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Sydney Harbour View 1 King

Horizon Sydney Harbour View 1 King | Premium bedding, in-room safe, desk, blackout drapes

Horizon Sydney Harbour View 1 King

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor | Premium bedding, in-room safe, desk, blackout drapes

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 83 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Darling Harbour 1 King

Deluxe Darling Harbour 1 King | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Darling Harbour 1 King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 39.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Darling Harbour 2 Twins

Deluxe Darling Harbour 2 Twins | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Darling Harbour 2 Twins

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 39.9 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Spa Suite 1 King, Lounge Access, High Floor

Horizon Club Spa Suite 1 King, Lounge Access, High Floor | View from room

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 77 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour Bridge King Room

Deluxe Harbour Bridge King Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Harbour Bridge King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour Bridge Twin Room

Deluxe Harbour Bridge Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Harbour Bridge Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Premier Sydney Harbour View 1 King

Grand Premier Sydney Harbour View 1 King | Premium bedding, in-room safe, desk, blackout drapes

Grand Premier Sydney Harbour View 1 King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room
Four Seasons Hotel Sydney
Pool
Hot Tub
Spa
Pet friendly
9.6 out of 10, Exceptional, (1470)
The price is AED 802
AED 883 total
includes taxes & fees
17 Dec - 18 Dec
Four Seasons Hotel Sydney

About the neighborhood

Map
176 Cumberland Street, The Rocks, NSW, 2000

What's nearby

  • Overseas Passenger Terminal - 8 min walk - 0.7 km
  • Circular Quay - 10 min walk - 0.9 km
  • Sydney Harbour Bridge - 12 min walk - 1.0 km
  • Sydney Tower Eye - 16 min walk - 1.4 km
  • Sydney Opera House - 16 min walk - 1.4 km

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 24 min drive

Restaurants

  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Morrison's Oyster Bar & Grill - ‬4 min walk
  • ‪Blu Bar on 36 - ‬1 min walk
  • ‪Fortune of War - ‬5 min walk
  • ‪Maybe Sammy - ‬2 min walk

About this property

Shangri-La Sydney

Hotel near The Rocks Markets
Located close to The Big Dig Archaeology Education Centre and Museum of Contemporary Art, Shangri-La Sydney provides a terrace, a bar, and a gym. Indulge in aromatherapy, a massage, and a body wrap at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with conference space and a steam room.
You'll also enjoy perks such as:
  • Swimming pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An indoor pool, express check-out, and a porter/bellhop
  • A ballroom, multilingual staff, and a 24-hour front desk
  • Guest reviews speak highly of the dining options, breakfast, and helpful staff
Room features
All 565 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • 40-inch TVs with digital channels
  • Recycling, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 52-67 for adults and AUD 25-25 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference space (20451 square feet)
  • Meeting rooms - 20

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Spa
The following facilities are closed on New Year's Day:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 275.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 145 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

Does Shangri-La Sydney have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Shangri-La Sydney pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La Sydney?

Valet parking is available for AUD 105 per day.

What time is check-in at Shangri-La Sydney?

Check-in begins at 3 PM.

What time is check-out at Shangri-La Sydney?

Check-out is at 11 AM.

Where is Shangri-La Sydney located?

Located in The Rocks, this spa hotel is within a 10-minute walk of The Big Dig Archaeology Education Centre, Museum of Contemporary Art, and The Rocks Markets. Sydney Observatory and Customs House are also within 10 minutes. Wynyard Station is 6 minutes by foot and Sydney Circular Quay Station is 7 minutes.

Shangri-La Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1301 out of 2083 reviews" "
Rating 8 - Good. 399 out of 2083 reviews" "
Rating 6 - Okay. 196 out of 2083 reviews" "
Rating 4 - Poor. 101 out of 2083 reviews" "
Rating 2 - Terrible. 86 out of 2083 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ellie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Feride

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, not bad but loved the breakfast!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, excellent service. Unbeatable views
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed staying here
Stayed 3 nights in Nov 2024

10/10 Excellent

Kerry

Stayed 2 nights in Oct 2024

6/10 Okay

Manmit

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel, staff and service was awesome
Stayed 3 nights in Nov 2024

10/10 Excellent

SHANAZ

Liked: Cleanliness
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a prime spot in the city. My partner and i loved the place and look forward to visiting again
Stayed 1 night in Nov 2024

4/10 Poor

Matthew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Merrilyn

Stayed 2 nights in Oct 2024

10/10 Excellent

Raymond

Stayed 3 nights in Oct 2024

10/10 Excellent

Tani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 3 nights in Nov 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Nice rooms. And free bottles water!
Stayed 3 nights in Nov 2024

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient spot and great views
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Stayed 2 nights in Nov 2024

10/10 Excellent

Lea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy walking (although a little hilly) to circular quay & cafes. Close to transport.
Stayed 3 nights in Nov 2024

10/10 Excellent

kiarash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Oct 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great facilities and an outstanding location.
Stayed 2 nights in Oct 2024

6/10 Okay

Jack

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The crowded lobby really takes away from the luxury that is the Shangri-La, also the crowded breakfast area has too many tables it's really crowded also, I think the staff are trying there best but it's just too busy, incredible views of the city tho
Stayed 3 nights in Nov 2024

8/10 Good

Wanda

Traveled with family
Need more food service, restaurant was too fancy on selection.
Stayed 7 nights in Oct 2024

10/10 Excellent

Chloe, Playa Vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel to stay in. Its central location near the port was perfect for us. Wished we could have stayed longer. Very appreciative of the checkin agent who sent us a bottle of wine to celebrate our 30th anniversary! Very surprising and nice touch!
Stayed 1 night in Oct 2024

10/10 Excellent

Jules

Stayed 1 night in Sep 2024