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"The staff were very helpful with directions and information. The room was spacious. "

"Room was large and contained all the essentials. Great Lobby. Staff was super friendly and knowledgeable. Amenities are good."

"Thanks for the upgrade even though my husband said no to it for $100. Gave it to us for free"

"The staff was great. Well taken care of"

"The staff was terrific. Friendly and helpful. Rooms clean. Convenient location downtown, easy walk to waterfront and Chinatown. "

"The sink was a little odd and small, but really zero complaints about the room and my stay. You are across from a pub, so if you're a light sleeper, probably best not to take the Premium Room, 1 King Bed, City View. But I sleep pretty soundly and so the noise didn't bother me. The staff were lovely. Highly recommend staying here."

"Staying at the Empress is an amazing experience. If it's in your budget, I highly recommend."

"Great location at a good price. It was fairly quiet even though our room was above the bar. "

"Great stay, great location"