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"Excellent service from arrival to departure. Attentive staff who showed us into a lounge for check-in. Nightly firework displays directly in front of the hotel is a big plus and we are able to enjoy the firework display from our private onsen in the room. Only downside is there isn’t much to do near the hotel, other than boating on the lake. Overall, a very pleasant stay and I will definitely stay at this property again if I am in the vicinity. "

"the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area"

"Good stuff!"

"Very big hotel with open calm spaces to relax and enjoy music and a buffet of coffee tea and small snacks - felt like I could really unwind. Just a small note that English is not a language the staff speaks, so need to brush up on a little Japanese or rely on those Google translators ! But all are eager to please, and it’s a pleasure to experience the politeness and customer care of their culture. Their dinners are very authentic and delicious. Onsens are wonderful with very clean atmosphere."

"Beautiful hotel with picturesque outdoor baths and variety of indoor baths and sauna. Huge buffet for breakfast and dinner with variety of Asian food and some western choices."

"The staff was unbelievable, recognized us after the first time. The breakfast and dinner service was delicious. The on onsin was so convenient."

"Amazing stay. Japanese style. "

"This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort"

"Older resort but food and onsens were great. Very convenient location to both the local sights as well as the shops. The on-site shop was also very handy to comfortably shop for some of the local products."