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Rusutsu Resort Hotel & Convention

4.0 star property
Family-friendly slopeside fun with 4 restaurants

Choose dates to view prices

Photo gallery for Rusutsu Resort Hotel & Convention

Exterior
Indoor pool
Exterior
Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing) | In-room safe, free WiFi
Daily buffet breakfast (JPY 3300 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is AED 661
AED 800 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Twin Room with 1 Extra bed, Non Smoking, North & South Wing

Twin Room with 1 Extra bed, Non Smoking, North & South Wing | In-room safe, free WiFi

Twin Room with 1 Extra bed, Non Smoking, North & South Wing

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Toilet with electronic bidet
Satellite channels
  • 33 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Junior Suite, Non Smoking (for 3 People, North Wing)

In-room safe, free WiFi

Junior Suite, Non Smoking (for 3 People, North Wing)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
Toilet with electronic bidet
Hair dryer
Rainfall showerhead
  • 66 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

In-room safe, free WiFi

Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
Jetted bathtub
Toilet with electronic bidet
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

In-room safe, free WiFi

Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
Jetted bathtub
Toilet with electronic bidet
  • 66 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room, Non Smoking, For 1 Person, North & South Wing

In-room safe, free WiFi

Twin Room, Non Smoking, For 1 Person, North & South Wing

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Toilet with electronic bidet
Satellite channels
  • 33 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking, North & South Wing

In-room safe, free WiFi

Twin Room, Non Smoking, North & South Wing

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Toilet with electronic bidet
Satellite channels
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Style Room, Non Smoking, For 2 People, North & South Wing

Japanese Style Room, Non Smoking, For 2 People, North & South Wing | In-room safe, free WiFi

Japanese Style Room, Non Smoking, For 2 People, North & South Wing

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Free extra futon mattress
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Toilet with electronic bidet
  • 33 sq m
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese Style Room, Non Smoking, For 3 People, North & South Wing

Japanese Style Room, Non Smoking, For 3 People, North & South Wing | In-room safe, free WiFi

Japanese Style Room, Non Smoking, For 3 People, North & South Wing

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Free extra futon mattress
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Toilet with electronic bidet
  • 33 sq m
  • Sleeps 6
  • 3 Twin Futons

View all photos for Japanese Style Room, Non Smoking, For 4 People, North & South Wing

In-room safe, free WiFi

Japanese Style Room, Non Smoking, For 4 People, North & South Wing

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Free extra futon mattress
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Toilet with electronic bidet
  • 33 sq m
  • Sleeps 7
  • 4 Twin Futons

View all photos for Triple Room with 1 Extra bed, Non Smoking, North & South Wing

In-room safe, free WiFi

Triple Room with 1 Extra bed, Non Smoking, North & South Wing

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Toilet with electronic bidet
  • 33 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Kids Friendly Room, Non Smoking (for 3 People, South Wing)

In-room safe, free WiFi

Kids Friendly Room, Non Smoking (for 3 People, South Wing)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Toilet with electronic bidet
Satellite channels
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Non Smoking (for 2 People, North Wing)

In-room safe, free WiFi

Junior Suite, Non Smoking (for 2 People, North Wing)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
Toilet with electronic bidet
Hair dryer
Rainfall showerhead
  • 66 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

In-room safe, free WiFi

Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
Jetted bathtub
Toilet with electronic bidet
  • 66 sq m
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, Non Smoking (for 4 People,North Wing)

In-room safe, free WiFi

Junior Suite, Non Smoking (for 4 People,North Wing)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
Toilet with electronic bidet
Hair dryer
Rainfall showerhead
  • 66 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Kids Friendly Room, Non Smoking (for 2 People, South Wing)

In-room safe, free WiFi

Kids Friendly Room, Non Smoking (for 2 People, South Wing)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Toilet with electronic bidet
Satellite channels
  • 33 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing) | Room amenity

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

Highlights

Air conditioning
Refrigerator
Free minibar items
Flat-screen TV
Separate bedroom
Rainfall showerhead
Separate bathtub and shower
Bathrobes
  • 66.00 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Wellness Room Premium Suite with Sauna, Non Smoking (for 2 People, North Wing)

Wellness Room Premium Suite with Sauna, Non Smoking (for 2 People, North Wing) | Living room | 32-inch flat-screen TV with satellite channels, TV, smart speakers

Wellness Room Premium Suite with Sauna, Non Smoking (for 2 People, North Wing)

Highlights

Separate sitting area
Fireplace
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Designer toiletries
  • 99 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite（4 Single Beds）for 4 People

In-room safe, free WiFi

Junior Suite（4 Single Beds）for 4 People

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Twin Room 2 Occupanacy

In-room safe, free WiFi

Standard Twin Room 2 Occupanacy

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite-Mountain Side For 4 People

In-room safe, free WiFi

Junior Suite-Mountain Side For 4 People

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Standard Triple Room With 1 Sofabed

In-room safe, free WiFi

Standard Triple Room With 1 Sofabed

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

View all photos for Standard Twin Room With Extra Bed

In-room safe, free WiFi

Standard Twin Room With Extra Bed

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Japanese Room For 4 People

In-room safe, free WiFi

Japanese Room For 4 People

  • Sleeps 4
  • 4 Twin Futons

View all photos for Kids Friendly Room For 3 People

In-room safe, free WiFi

Kids Friendly Room For 3 People

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite-Mountain Side For 2 People

In-room safe, free WiFi

Junior Suite-Mountain Side For 2 People

  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite-Mountain Side For 3 People

In-room safe, free WiFi

Junior Suite-Mountain Side For 3 People

  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Wellness Room Premium Suite For 2 People

In-room safe, free WiFi

Wellness Room Premium Suite For 2 People

  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Room For 3 People

In-room safe, free WiFi

Japanese Room For 3 People

  • Sleeps 3
  • 3 Twin Futons

View all photos for Wellness Room Suite For 2 People

In-room safe, free WiFi

Wellness Room Suite For 2 People

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room For 1 Person

In-room safe, free WiFi

Standard Twin Room For 1 Person

  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite（4 Single Beds）for 2 People

In-room safe, free WiFi

Junior Suite（4 Single Beds）for 2 People

  • Sleeps 2
  • 4 Twin Beds

View all photos for Kids Friendly Room For 2 People

In-room safe, free WiFi

Kids Friendly Room For 2 People

  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Room For 2 People

In-room safe, free WiFi

Japanese Room For 2 People

  • Sleeps 2
  • 2 Twin Futons

View all photos for Junior Suite（4 Single Beds）for 3 People

In-room safe, free WiFi

Junior Suite（4 Single Beds）for 3 People

  • Sleeps 3
  • 4 Twin Beds

About the neighborhood

Map
13, Izumikawa, Abutagun, Rusutsu, Hokkaido, 048-1711

What's nearby

  • Rusutsu Resort - 13 min walk - 1.1 km
  • Kyogoku Spring Water Village - 17 min drive - 17.6 km
  • Fukidashi Park - 18 min drive - 18.1 km
  • Lake Toya - 25 min drive - 18.1 km
  • Niseko Mountain Resort Grand Hirafu - 41 min drive - 28.5 km

Getting around

  • Kutchan Station - 30 min drive
  • New Chitose Intl. Airport (CTS) - 104 min drive

Restaurants

  • ‪クラブラウンジ - ‬19 min walk
  • ‪Oktober Fest - ‬11 min walk
  • ‪ルスツピザドゥ - ‬4 min drive
  • カフェテリア スティームボード
  • ‪郷の駅 ホッときもべつ - ‬8 min drive

About this property

Rusutsu Resort Hotel & Convention

Upscale family-friendly hotel near Rusutsu Resort
Located close to Road Station Makkari Flower Center and Makkarigawa Kasenkoen, Rusutsu Resort Hotel & Convention provides an adjacent golf course, an indoor public bath (no minerals), and a grocery/convenience store. Hit the slopes at this hotel offering ski-in/ski-out access, ski equipment rentals, and ski lessons. For some rest and relaxation, visit the hot springs. At the 4 on-site restaurants, enjoy breakfast, dinner, and local cuisine. Enjoy onsite activities like snowshoeing, rock climbing, and horseback riding. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool with a lazy river and a waterslide
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and hot springs on site
  • 9 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
Room features
All 514 rooms include comforts such as air conditioning and smart speakers, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Rainfall showers, separate tubs/showers, and toilets with electronic bidets
  • 32-inch flat-screen TVs with satellite channels
  • Refrigerators, smart speakers, and heating

Languages

English, Japanese

Similar properties

Lobby

The Westin Rusutsu Resort

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 323 reviews
The price is AED 963
AED 1,173 total
includes taxes & fees
25 Mar - 26 Mar
The Westin Rusutsu Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 4:30 PM on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 for adults and JPY 2,310 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Belle Vue
  • Kakashi
  • Oktober Fest
  • Sekkatei

Things to do

  • 9 outdoor tennis courts
  • 9-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Golf
  • Golf clubhouse
  • Horseback riding/rentals
  • Hot spring
  • Indoor pool
  • Lazy river
  • Mountain biking
  • Playground
  • Rock climbing
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 904 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains

Spa

  • Hot spring
  • Hot springs open from 2:00 PM - midnight
  • Hot springs water temperature - 106 ºF
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • No elevator

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Smart speaker

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from March 31 2025 to April 28 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 2310 for children
  • Airport shuttle fee: JPY 4500 per person (one-way)
  • Airport shuttle fee per child: JPY 4500 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 2 PM to 5:00 PM
Hot springs access available from 2:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rusutsu Resort
Rusutsu Resort Hotel Convention
Rusutsu Convention
Rusutsu Hotel Rusutsu-Mura
Rusutsu Resort Hotel And Convention
Rusutsu Hotel Mura
Rusutsu Hotel Convention
Resort Hotel Convention
Rusutsu & Convention Rusutsu
Rusutsu Resort Hotel Convention
Rusutsu Resort Hotel & Convention Hotel
Rusutsu Resort Hotel & Convention Rusutsu
Rusutsu Resort Hotel & Convention Hotel Rusutsu

Frequently asked questions

Does Rusutsu Resort Hotel & Convention have a pool?

Yes, this property has an indoor pool. Pool access is from 2 PM–5:00 PM.

Is Rusutsu Resort Hotel & Convention pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rusutsu Resort Hotel & Convention?

Self parking is free at this property.

What time is check-in at Rusutsu Resort Hotel & Convention?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Rusutsu Resort Hotel & Convention?

Check-out is at 10:00 AM.

Does Rusutsu Resort Hotel & Convention provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:30 AM–4:30 PM on request. A fee of JPY 4500 per person applies.

Where is Rusutsu Resort Hotel & Convention located?

Located in the mountains, this Rusutsu hotel offering ski-in/ski-out access is 0.7 mi (1.1 km) from Rusutsu Resort and within 9 mi (15 km) of Road Station Makkari Flower Center and Makkarigawa Kasenkoen. Lily Park and Kyogoku Spring Water Village are also within 12 mi (20 km).

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Rusutsu Resort Hotel & Convention Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 328 reviews
Rating 8 - Good. 120 out of 328 reviews
Rating 6 - Okay. 41 out of 328 reviews
Rating 4 - Poor. 12 out of 328 reviews
Rating 2 - Terrible. 3 out of 328 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good snow area for skiing. Options for hot spring
Stayed 3 nights in Mar 2025

6/10 Okay

Joel den

Liked: Cleanliness, staff & service
Conveniently located with ski ski out access. The hotel itself is showing its age but it is clean and has plenty off amenities.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly ski resort
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this property because it is at the base of the ski area and we were not disappointed. What we were surprised by was the amusement park theme with a carousel, village mock ups, and animatron figures singing! It was a real experience! Multiple dining choices, great gym, and beautiful views. Great place to stay if skiing Rusutsu!
Stayed 3 nights in Feb 2025

6/10 Okay

melanie

Liked: Cleanliness, staff & service
It’s very dated and poorly designed, but our room was lovely with a good view
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for easy (ski in/out) access to Rusutsu ski area. Large range of restaurants to choose from as well as easy access to Westin via monorail. Belle Vue steak and seafood restaurant a standout for something a bit more special - higher end but definitely worth it. Rooms large and easily accommodating 4 in single beds. Novelty factor for younger kids with games area, a free Carousel and other entertainment.
Stayed 5 nights in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - nice and spacious room, with a comfortable bed - ski-in/out - free ski locker is provided, so you don't have to lug your gear up to and down from your room. - free hot spring Cons: - no thermostat in the room (you can't control the temp) - some of the restaurants were closed with no reasons given, although there were still a fair number of choices left.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was perfect for skiing at Rusutsu. The mountain was perfect, especially for early season skiing. The ski locker situation was ideal - lockers for every room, short walk to the first lift. Great restaurant options ~10 in the immediate area. Highly recommend this place.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! We did ski in/ ski out and everything was so convenient and well thought out. We were here over the holidays and they had so many activities planned for people who didn't want to ski. It's a great family friendly place with lots to do and see. So many different eating options and bars. It made it so fun to explore the resort and neighboring hotels. Fun little shops to get souvenirs. Loved every minute of it. The Christmas program was wonderful! Go for the holidays if you can!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and full of activities
Generally pleasant stay, room is spacious and clean. The hotel is part of an amusement park complex, so there are many activities.
Stayed 3 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were very limited as skiing had not quite opened yet (despite saying it would be—was not quite enough snow yet by end of November). Facility in good but not perfect condition. Onsen was a highlight!
Stayed 2 nights in Nov 2024

6/10 Okay

Yen

Pleasant but…
Overall, we had a pleasant stay. My children enjoyed the free rides on the carousel & swimming in the resort’s pool. The only disappointment we have was the limited choices of food/restaurants available; there was only one or two restaurants that were open & the prices were ridiculous. Most of the guests ended up going across the road to Seico & 711 to buy microwave meals. We would consider coming back if the food situation improves.
Stayed 2 nights in Dec 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
The Rusutsu Resort Hotel is a well-oiled machine - all the staff are polite, helpful and they are used to moving lots of people at once. Rooms are clean and reasonably large for Japan. The rooms and facilities are dated; it feels very 90s. Main areas could use a refresh, especially the carpeting in the hallways. Expect to have to walk a lot to get anywhere: to your room, to the ski locker, to restaurants, to the ski hill. Could be really noisy depending on your room’s proximity to the elevators as lots of people constantly moving about. We tried breakfast (included) at different spots; service again impeccable but the food wasn’t anything special. Restaurants on site are very expensive; resort pricing in full effect here. Try to make reservations at the smaller restaurants off site for better value.
Stayed 3 nights in Feb 2025

8/10 Good

Ho Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2023

8/10 Good

SAU FAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to take a rest
Stayed 3 nights in Mar 2024

10/10 Excellent

Allan

Liked: Cleanliness
Great place for family. Very limited eating places so please make your reservations ahead of time.
Stayed 2 nights in Dec 2023

8/10 Good

Hiroaki

Liked: Property conditions & facilities
Accessible directly to ski fields and onsen was amazing.

8/10 Good

Liri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort. Lovely Onsen bath after skiing.
Stayed 2 nights in Mar 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Onsen was amazing!

8/10 Good

Debora

Liked: Cleanliness, staff & service, amenities
Fantastic location and many options for dining after a day skiing, but the hotel feels a bit antiquated and in need of renovation.
Stayed 2 nights in Jan 2024

2/10 Terrible

Wenting

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The resort location is excellent and very convenient, everything else was a disappointment. The toilet had a persistent bad smell. I requested housekeeping to clean it, but the odor remained, making the bathroom unpleasant to use. To make matters worse, the bed also had an unpleasant odor — it smelled like a child had wee on the bed, it is unbearable! For a hotel, basic cleanliness and comfort should be a priority, and this experience fell far below expectations. Unfortunately, I cannot recommend this place!
Stayed 5 nights in Jan 2025

10/10 Excellent

Wei-Kai Victor

Liked: Cleanliness, staff & service, property conditions & facilities
No regrets.this is the pace ti be. Great place and easy to the slopes. Must stay here again
Stayed 3 nights in Jan 2024

4/10 Poor

Aribelys

Disliked: Cleanliness, staff & service
When checking in I couldn’t really understand the guys English and he would talk in Japanese under his breath. He was so rude. My bathroom smelled like pure urine. They sent housekeeping to clean it and it still smelled like pure urine. The toilet was extremely old. Paint was chipped on furniture. I asked to make a lunch reservation in their igloos and was denied because I was only 1 person. For breakfast at Oktoberfest The check making the egg totally ignore me when I asked for my eggs to be cooked on both sides. When the eggs were finally cooked he waa only allowing me to take one egg, mind you this was an all you can eat that I paid for. As a person that went to college for Hotel & Restaurant Management this is unacceptable. I paid a lot of money to stay there and flew from very far away to be treated like this and have my bathroom sell of urine.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski-in walk-out. Very large onsen
Stayed 2 nights in Feb 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic resort with everything to keep you entertained. Unfortunately, there was a fire in our building and we had to evacuate. The hotel relocated us 5 hours later, but it ruined most of our stay that day.