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"I had not been a fan of onsens before this property. It was large enough that I didn’t feel claustrophobic or uncomfortable. The different pools and size allowed me to enjoy it for a couple of hours and not be bored. Moreover, it being at foot of Hell Valley made it a memorable site."

"the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area"

"Very clean and well run. Staff are "

"Excellent hotel! Service, food and rooms were excellent! Wonderful view of lake Toya and Mt Yomei. "

"Nice stay with great breakfast "

"Fantastic location, bed and pillows very comfortable. Easy check in and check out. Amazing bakery in house. Free entrance to the incredible onsen across the street.Free parking . Very clean room and bathroom 10/10"

"Good location to Hirafu"

"Huge resort, very spacious and really excellent buffet spread. The onsen is great, easy parking, and it's close to the highway hence easy to get anywhere. Getting out to the nice restaurants requires only a short drive downtown. The rooms ans facilities are a bit old and dated but it is good value."

"Good stuff!"