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"Lovely hotel. Very clean and well decorated. Breakfast was excellent, one of the best we've had. Staff friendly and efficient especially the young man managing breakfast."

"Second time staying here. Some improvements on the balcony with fake grass and some seating nice touch. New upholstery on chairs downstairs. Greeted by beautiful tree in foyer. Staff friendly the only think I would say is on check in they could do with more than one person as someone had a query which took the attention of that member of staff away from checking in until it was resolved. Need a bell at the bar sometimes the member of staff is around the corner and you cannot see Joe they see you or they are away from the bar and your stood there until they come back. So something that alert front desk as well Other than that entertainment on singer on sort of like karaoke but he could sing. Downside to this hotel is parking and lack of in general. You have to drop on to park outside the hotel as the spaces serve the hotels around. Towards the great Rome there are more parking spaces but again I’ve rarely seen any of these empty on this stay and previous. However you can park in the centre though still hard to find parking but not far to walk to the hotel. All in all I would stay here again. "

"The property is old and traditional with a luxurious feel. Decor is very tasteful."

"Superb stay, short break, fabulous location. "

"The staff went above and beyond , especially Robert "

"At dinner last night my Wife asked me to rate the hotel. Considering I have been in the coach touring industry for 60 years I initially said the Imperial was there with the best. I then thought of the others, Hilton included, had second thoughts. I would put the Imperial Hotel, STAFF and location as THE TOPS of my list. Well done"

"This is our 2nd stay here and would definitely be back. The rooms are clean and cosy and the staff are friendly"

"Our first stop on the road trip. We sadly didn't get to take the train up to Snowdon but that was the only bad thing that happened on the entire trip (blasted weather!). The Stay at the Victoria was very comfortable and got us started off in the right way on our Welsh road trip :)"

"Reception brill, clean view lovely, room clean, bar staff fab. Over all fantastic."