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"The property was perfectly located by the lake surrounded by nature and within walking distance to buses, the ropeway and cruise ships. Our twin room with open air bath was exceptionally clean and our room, along with the rest of the property, had all the amenities you needed, of a high standard. The only downside were the meals. Being a little isolated, the accommodation rate includes a breakfast and dinner buffet, however despite the extensive menu, they fail to provide any hot vegetable dishes… not ideal for non meat eaters. Regardless, we still recommend a stay at this beautiful spot on the lake."

"Wonderful “hip” hotel with large rooms and many amenities. Just a 10 minute walk from Nagoya Station. Loved my stay here!"

"This was a top-notch accommodation which exceeded all our expectations. The room was spacious and very comfortable. The dining options were spectacular. The attention to detail in the service and the range of complimentary snacks and drinks at the lobby were amazing as well. We especially loved the onsen, which was the highlight of our trip - the outdoor onsen with views of the garden lit up at night was simply bedazzling. The shuttle buses running to and fro Gora Station made transportation relatively accessible, and we found the location of the property quite central to the different spots we wanted to visit. In short, I would not hesitate to recommend this place to anyone looking for a fantastic stay in Hakone. "

"This hotels is much like a western hotel in its room size and layout. Having traveled through Tokyo and Nagoya so far, we felt spoilt when we arrived at this hotel. The only improvement I would like to see is an English TV channel or two. "

"Clean hotel with friendly staff"

"Very conveniently located and short walk away from Nagoya station. Room is very spacious. Breakfast though not free is decent. Love it! "

"Clean and charming"

"Friendly and helpful staff. Room was fantastic with a beautiful view, and cannot beat the private onsen to use at the end of a long day"

"Lots of electric plugs for my stuff. Very clean, excellent bed, big bathroom and TV."