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"Staffs are very helpful, attentive "

"Exceptional location with great station, shopping and dining access. Very helpful staff and separate cafe area is a great amenity. Highly recommend for a short stay in Sapporo."

"Lovely hotel with great service. It was worth the upgrade to have a room on a higher floor just for the view. "

"very good palace to stay, the room is bigger than normal room of gerneral japan hotel."

"Good"

"清潔で快適でした。"

"Amazing In the center of Sapporo and walking distance to almost everything"

"Great place, on point, great location."

"The staff was very professional and accommodating in every way. They went out of their way to assist in helping park my car. They were also kind enough to let us know that due to the number of individuals staying at the hotel. It would be a good idea to come earlier for breakfast, Doing the saved us a lot of time, as we left we noted the large number of folks queuing for food. The interior of the hotel is a bit older, there was construction going on during the core hours of the working day, and certain items in the room did not work like the radio that’s built into the bed. I’m not sure if this is simply due to the age of the item or the functional operational abilities. Overall, it was a great place for a quick stay in the city. "