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"Hotel staff were great especially the concierge and restaurant staff. Helpful and very knowledgeable. Staff spoke English very well my Malay is terrible. Room large and well appointed. Pool nice. I would stay here again. Close to the things I needed."

"Great hotel "

"Food could be better though"

"Beautiful hotel in the middle of George Town. Great little retreat, perfect for exploring George Town."

"Nice resort for a relaxing vacation. "

"My husband and I had an amazing stay at 23 Love Lane. We arrived hours before check-in, and the staff were incredibly accommodating, storing our luggage while we explored and preparing our room early. Set in a beautifully restored colonial-era building, the hotel blends British, Indian, and Chinese influences with antique furnishings and contemporary art. Our room was a perfect mix of mid-century modern décor, wooden floors, and a large, comfy bed. The location is ideal, within walking distance of famous street art, restaurants and night markets, Chinatown, Little India, historic jetties, and the esplanade. Though in a lively area, the hotel’s lush gardens offer a peaceful retreat, where we enjoyed reading and enjoying the company of Orange and Mac, the resident cats. Breakfast was simple yet delicious, starting with a continental spread and followed by à la carte options. A lovely touch was the complimentary 4 PM high tea, with delightful sweet and savory treats. The staff were warm, welcoming, and always ready to help, making our stay even more special. We’re so happy we chose 23 Love Lane and will definitely stay again when we return to Penang. Highly recommended! "

"Love the infinity pool and free upgrade to a suite, thank you, we enjoyed and will come back again"

"We had a wonderful stay at the E&O hotel, the surroundings were lovely and it had such an old school luxury charm. All dining areas were lovely and the club lounge for cocktail hour added something extra special. Thank you for a wonderful stay and I would recommend this to anyone who would like to stay in a hotel with such history and good service. "

"We'd not been to Penang before and went with friends who visit quite regularly. We were suitably impressed and will be planning another visit for a longer period when the occasion permits."