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Cititel Penang

4.0 star property
Start your day by exploring nearby landmarks or lounging by the indoor pool. Relax afterwards with a drink at the bar.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cititel Penang

Exterior
Lobby
Restaurant
Indoor pool
Deluxe Room, 2 Twin Beds | 1 bedroom, desk, blackout drapes, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym
The price is AED 163
AED 207 total
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, desk, blackout drapes, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Mobile key entry
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Mobile key entry
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Iron/ironing board
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Iron/ironing board
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, desk, blackout drapes, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Iron/ironing board
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Iron/ironing board
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room Non smoking

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard king Room

1 bedroom, desk, blackout drapes, soundproofing

Standard king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe king Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

1 bedroom, desk, blackout drapes, soundproofing

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior king Room

1 bedroom, desk, blackout drapes, soundproofing

Superior king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe king Room Non smoking

1 bedroom, desk, blackout drapes, soundproofing

Deluxe king Room Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
66 Jalan Penang, George Town, 10000

What's nearby

  • KOMTAR - 12 min walk
  • Pinang Peranakan Mansion - 13 min walk
  • Penang Times Square - 16 min walk
  • Swettenham Pier Cruise Terminal - 19 min walk
  • Gurney Drive - 4 min drive

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 27 min drive

Restaurants

  • ‪Restoran Sup Hameed - ‬1 min walk
  • ‪Kirishima Japanese Restaurant - ‬2 min walk
  • ‪Red Garden Food Paradise & Night Market - ‬3 min walk
  • ‪Kheng Pin Cafe 群賓茶餐室 - ‬1 min walk
  • ‪Higher Ground - ‬3 min walk

About this property

Cititel Penang

Upscale hotel near KOMTAR
Near Swettenham Pier Cruise Terminal, Cititel Penang provides a bar, a gym, and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), an electric car charging station, and a front-desk safe
  • Tour/ticket assistance, a reception hall, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 451 rooms have comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Secured covered valet parking on site (surcharge)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 56 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Reusable cups only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards

We should mention

Pool access available from 6:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Frequently asked questions

Does Cititel Penang have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Cititel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cititel Penang?

Self parking is free at this property.

What time is check-in at Cititel Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cititel Penang?

Check-out is at noon.

Where is Cititel Penang located?

Located in Downtown George Town, this hotel is within a 15-minute walk of Cheong Fatt Tze Mansion and KOMTAR. Swettenham Pier Cruise Terminal and Gurney Drive are also within 1 mi (2 km).

Cititel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 267 out of 665 reviews" "
Rating 8 - Good. 306 out of 665 reviews" "
Rating 6 - Okay. 63 out of 665 reviews" "
Rating 4 - Poor. 21 out of 665 reviews" "
Rating 2 - Terrible. 8 out of 665 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kin Hong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Jan 2025

10/10 Excellent

Sriram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my favourite hotel to stay in whenever I’m in Penang. Friendly staff who pay good attention to your needs, clean rooms with good views and it’s located within walking distance of all the usual spots you love to visit. One area I feel they could improve is the breakfast. I remember the breakfast being decent in my previous stays but this time it was very disappointing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Inder

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Joey, Puchong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent and convenient location, located near plenty of eateries along Jalan Penang. receptionist and concierge were incredibly friendly, helpful, and knowledgeable. rooms were also very clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nate

Liked: Amenities
Staff was extremely friendly and accommodating. Would recommend!
Stayed 1 night in Jan 2025

8/10 Good

Chee Pung, Duluth

Traveled with family
Liked: Cleanliness, staff & service, amenities
Citidel Penang is located near the old town and everything is walkable. There are plenty of parking on the parking decks within the hotel. Rooms are dated but acceptable based on the price point that we paid. We encountered multiple issues with one of the rooms. The hotel staffs responded to our requests/complaints quickly and resolved them in our satisfaction. I give them 5 stars for the service. The hotel restaurant offers good selections of the classic Malaysian breakfast. I would rate them good. Overall we had time during our 3D/2N in Penang and Citidel made our trip comfortable and easy parking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean , great breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Hongyan

Stayed 5 nights in Dec 2024

10/10 Excellent

Casey

Stayed 3 nights in Dec 2024

8/10 Good

Roseni, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everywhere is clean. Once u enter lobby the smell is so fresh.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angelina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and value. We’ve been returning to this hotel for years now. Very pleased returning customer.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Ali

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Overall, this was an OK experience. The staff was very friendly, breakfast options were plentiful. However, we found our room to be quite underwhelming. The bathroom appeared older than what the pictures may have suggested. We also booked a massage that we found out to be quite more expensive than others in the local area, and the quality was not great. Overall, I would recommend this place for people looking for budget accommodation that is convenient, safe, and has friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chee-Ho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were incredibly welcoming. The rooms were very comfortable and clean. We also loved the convenient location close to the major attractions!
Stayed 2 nights in Nov 2024

10/10 Excellent

Yewmun, Vermillion

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many eating places near the hotel. The staff are very friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Erick-Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Conveniently located. Room are decent, clean and comfortable. I enjoyed my stay. I will stay there again if I come back to Georgetown

6/10 Okay

Roy

Stayed 2 nights in Oct 2024

4/10 Poor

carlos

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel need new carpet ,, stinks its too old
Stayed 2 nights in Nov 2024

8/10 Good

OONG PING

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient , accesible to areas of interests, friendly staffs, affordable pricing.
Stayed 2 nights in Oct 2024

8/10 Good

Check Chew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

CS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Sep 2024

8/10 Good

Fregy

Stayed 1 night in Sep 2024

8/10 Good

Yeo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Tan Lay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good hotel with its price range. Room has been updated. Location is good as walking distance to Campbell street in Penang
Stayed 1 night in Aug 2024