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"Reception was very helpful "

"We only booked this hotel for one night with the view of catching the glacier express in the morning but stayed for 3 nights as the town experienced bad weather with no power. The hotel went above and beyond to make guest feel welcome on the subsequent night. They didn’t charge any of the guests for the 2nd night stay as the there was no power at the hotel (not their fault as the whole town didn’t have town, infact the whole valley was without power for 2 days. On our 3rd night they only charged us token gesture of 50 franks per person which was really cheap. Absolutely amazing staff and policy of the hotel. Amazing spacious room with spa facilities at the hotel. I would highly recommend this hotel. The staff are definitely an asset to this hotel. "

"This is a wonderful modern hotel. The room was great, great views. Friendly staff. An awesome wellness area. Great dinners and the breakfast was amazing. They will pick you up and take you to the train station for a fee. Easy to get there by taking the gondola to Furi and then a 5 minute walk to the hotel. Would love to go again!!"