See all properties
Save

Hotel Helvetia

2.0 star property
Mountain ski retreat with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Helvetia

Standard Double Room | In-room safe, blackout drapes, free WiFi, bed sheets
Property entrance
Exterior detail
Balcony
Family Suite | In-room safe, blackout drapes, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant
The current price is AED 472
AED 523 total
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Twin Room

Economy Twin Room | In-room safe, blackout drapes, free WiFi, bed sheets

Economy Twin Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Cable channels
In-room safe
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, blackout drapes, free WiFi, bed sheets

Single Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Cable channels
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Double Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Cable channels
In-room safe
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

In-room safe, blackout drapes, free WiFi, bed sheets

Family Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 70 sq m
  • Sleeps 5
  • 5 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, blackout drapes, free WiFi, bed sheets

Triple Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Cable channels
In-room safe
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Map
Bahnhofstrasse 72, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.1 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬1 min walk
  • ‪Stefanie's Creperie - ‬1 min walk

About this property

Hotel Helvetia

Hotel near Zermatt–Sunnegga Funicular
Located close to Zermatt-Furi Gondola, Hotel Helvetia provides a free breakfast buffet, a grocery/convenience store, and shopping on site. Hit the slopes at this hotel offering a ski shuttle, ski equipment rentals, and ski lessons. The on-site Thai cuisine restaurant, Restaurant Helvetia, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Additional perks include:
  • A gift shop, ATM/banking services, and smoke-free premises
  • A front-desk safe, a 24-hour front desk, and multilingual staff
Room features
All guestrooms at Hotel Helvetia include comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Italian

Similar properties

Exterior

Hotel Alpina

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
8.6 out of 10, Excellent, 321 reviews
The price is AED 700
AED 759 total
includes taxes & fees
23 Mar - 24 Mar
Hotel Alpina

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM–9:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Restaurant Helvetia

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Ski equipment rentals
  • Skiing lessons
  • Ski storage

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Guests will receive key retrieval information
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

Is Hotel Helvetia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Helvetia?

This hotel doesn't offer parking.

What time is check-in at Hotel Helvetia?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Helvetia?

Check-out is at 10:30 AM.

Where is Hotel Helvetia located?

Located near the slopes, this Zermatt City Centre hotel is in the mountains, within a 10-minute walk of Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola, and close to winter sports such as cross-country skiing and snowshoeing. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Helvetia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 138 out of 680 reviews
Rating 8 - Good. 276 out of 680 reviews
Rating 6 - Okay. 169 out of 680 reviews
Rating 4 - Poor. 62 out of 680 reviews
Rating 2 - Terrible. 35 out of 680 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service
Best location ever
Stayed 6 nights in Jan 2025

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay and would recomment anyone travelling to Zermatt.
Stayed 1 night in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.
Stayed 1 night in Jan 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Clean, budget friendly hotel. The hotel is surrounded by 4 busy bars that close around 4am. So if you are going out, the hotel is very conveniently located. If you want to rest at night, probably not for you. Staffs are friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Had no problems at all
Stayed 2 nights in Dec 2024

4/10 Poor

Craig

The checkin was poorly communicated. There is no one doing check in property very dated bed was uncomfortable sink was plugged. Overall very disappointing .
Stayed 2 nights in Mar 2025

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Staff & service
Comfortable
Stayed 1 night in Dec 2024

6/10 Okay

Rex

Liked: Cleanliness, staff & service
The owner was kind and accommodating.
Stayed 1 night in Sep 2024

2/10 Terrible

Sitakanta

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad hotel
Stayed 1 night in Nov 2024

8/10 Good

Bonnie

Liked: Cleanliness
Free breakfast was nice. Shower was very small and the shower head would not stay in position.
Stayed 2 nights in Nov 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Central location, close to everything and breakfast included.
Stayed 2 nights in Jan 2024

2/10 Terrible

Kirk

Rock Music non-stop to 3:30 AM
Stayed 4 nights in Nov 2024

8/10 Good

nanrong

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nice view balcony and good convenient
Stayed 1 night in May 2024

2/10 Terrible

Kenneth

The location was ideal. Breakfast being included. The stairs were narrow and many. Not recommended for ederly. Sharing a balcony with neighbouring room. Very basic room.
Stayed 1 night in Sep 2024

6/10 Okay

Marsha

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is quite run down and needs updates. The room for 3 adults was small, but we managed. The shower was not very good.
Stayed 1 night in Sep 2024

8/10 Good

michio

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, convienient location
Stayed 2 nights in Aug 2023

6/10 Okay

Li

Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location in the city center. Next to the church and the famous Hotel Monte Rosa. With a view of Matterhorn. However, the hotel is a very old wood building with very small rooms, no elevator, no English TV channel and poor WiFi.
Stayed 2 nights in Jun 2024

6/10 Okay

John

Liked: Cleanliness
I guess the hotel was okay for the price. The challenge was going up the stairs with our heavy luggage. The triple room had only two double beds together. The shower room was so small I kept banging my arm while soaping. Positive side is that it’s where all the shops are located & walking distance to view the Matterhorn.
Stayed 1 night in Oct 2024

6/10 Okay

Zack

Liked: Cleanliness, staff & service
The hotel was under construction but nice with an excellent location. The food options around were quite expensive which was expected. We spent majority of a day in the park with an excellent view of the Matterhorn (5 minute walk).
Stayed 1 night in May 2024

8/10 Good

Amir

Liked: Staff & service, property conditions & facilities
Great location, the room was a little bit small but we were out most of the time. r I should add on the street people were singing and laughing late into the night. It woke us up and the kids had a little bit of hard time sleeping.
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location
Stayed 1 night in Sep 2022

2/10 Terrible

NANCY M

Disliked: Staff & service, property conditions & facilities
I was traveling with my sister. We are aged 71 & 72. The hotel had no lift. We climbed 7 flights o very narrow stairs. We each had 2 suitcases. The room had heat only in the bathroom. Only one light in the bathroom. There was NO water in the bathtub and shower. We had 3 days of bathing in the sink. The plugs for charging phones etc were up by the ceiling. There was one blanket for 2 people. TV did not work. No refrigerator. We set bottled drinks on the outside windowsill to keep them cool. The church tower was outside the room, beautiful, however the bells rang every 15 minutes. The absolute worst was not having a lift. I would rate the experience as a zero star but zero star is not an option!!!!!
Stayed 3 nights in Feb 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and right in the middle of town, with ski rentals across the street. Fit the bill for a great stay!
Stayed 4 nights in Feb 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Very Convenient To Everything, Delicious Breakfast provided, Very Friendly Staff. Apartment Very Comfortable. Would definitely stay again and highly recommend
Stayed 3 nights in Sep 2023

8/10 Good

Carole

Liked: Cleanliness, staff & service, room comfort
À typical building has we know in the mountains. A Little hold but comfortable
Stayed 1 night in May 2024