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Wellness Hotel Alpenhof

4.0 star property
Ski-in/ski-out hotel with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wellness Hotel Alpenhof

Penthouse Deluxe Suite Matterhorn View | View from room
Sauna, spa tub, steam room, body treatments, aromatherapy
Deluxe Double No Balcony | Premium bedding, free minibar items, in-room safe
Penthouse Deluxe Suite Matterhorn View | View from room
Indoor pool, sun loungers

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
The price is AED 2,096
AED 2,208 total
includes taxes & fees
10 Jan - 11 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Penthouse Deluxe Suite Matterhorn View

Penthouse Deluxe Suite Matterhorn View | View from room

Penthouse Deluxe Suite Matterhorn View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Heating
Free cribs/infant beds
  • 99.2 sq m
  • Sleeps 4
  • 4 Twin Beds OR 2 Queen Beds

View all photos for Penthouse Deluxe Suite

Premium bedding, free minibar items, in-room safe

Penthouse Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Free cribs/infant beds
Minibar (some free items)
  • 80 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed OR 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Design Suite

Design Suite | Premium bedding, free minibar items, in-room safe

Design Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Alpine Chic Room

Alpine Chic Room | Premium bedding, free minibar items, in-room safe

Alpine Chic Room

Highlights

Balcony
Individually furnished
Heating
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room | Premium bedding, free minibar items, in-room safe

Superior Room

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Design Double Room

Design Double Room | Premium bedding, free minibar items, in-room safe

Design Double Room

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Single No Balcony

Design Single No Balcony | Premium bedding, free minibar items, in-room safe

Design Single No Balcony

Highlights

Individually furnished
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Renovated in 2015
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double No Balcony

Deluxe Double No Balcony | Premium bedding, free minibar items, in-room safe

Deluxe Double No Balcony

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Exterior

BEAUSiTE Zermatt

Pool
Hot Tub
Breakfast included
Spa
9.8 out of 10, Exceptional, (383)
The price is AED 2,263
AED 2,382 total
includes taxes & fees
8 Jan - 9 January 2025
BEAUSiTE Zermatt

About the neighborhood

Map
Matterstrasse 43, Postfach 462, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 6 min walk - 0.5 km
  • Zermatt-Furi Gondola - 15 min walk - 1.3 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Golden India - ‬5 min walk
  • ‪Fuchs - ‬3 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬6 min walk
  • ‪Snowboat Bar - ‬3 min walk
  • ‪Zer Mama Bistro - ‬2 min walk

About this property

Wellness Hotel Alpenhof

Upscale hotel revitalized in 2022 and located near Zermatt-Matterhorn Ski Paradise
Consider a stay at Wellness Hotel Alpenhof and take advantage of a free breakfast buffet, a free daily manager's reception, and a terrace. Hit the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski storage. Treat yourself to a hot stone massage, a body treatment, or a detox wrap at the onsite spa. The on-site international cuisine restaurant, Restaurant Alpenhof, offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Free train station pick-up, bike rentals, and luggage storage
  • Multilingual staff, a front-desk safe, and an elevator
  • Coffee/tea in the lobby, a porter/bellhop, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 61 individually furnished rooms include comforts such as premium bedding and pillow menus, in addition to amenities like free WiFi and minibars (stocked with some free items).
More amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Bosnian, Catalan, English, French, German, Italian, Macedonian, Portuguese, Serbian, Slovenian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Restaurant Alpenhof

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - October 2022

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Free local calls
  • Individually furnished
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or spa tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhof Hotel
Alpenhof Hotel Zermatt
Alpenhof Zermatt
Hotel Alpenhof
Hotel Alpenhof Zermatt
Hotel Alpenhof
Wellness Hotel Alpenhof Hotel
Wellness Hotel Alpenhof Zermatt
Wellness Hotel Alpenhof Hotel Zermatt

Frequently asked questions

Does Wellness Hotel Alpenhof have a pool?

Yes, this property has an indoor pool.

Is Wellness Hotel Alpenhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 20 per pet, per night.

How much is parking at Wellness Hotel Alpenhof?

This hotel doesn't offer parking.

What time is check-in at Wellness Hotel Alpenhof?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Wellness Hotel Alpenhof?

Check-out is at 11 AM.

Where is Wellness Hotel Alpenhof located?

Located in the mountains, this ski-in/ski-out hotel in Zermatt is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular and close to winter sports such as cross-country skiing and skiing lessons. Zermatt - Furi and Furi Ski Area are also within 10 minutes. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

Wellness Hotel Alpenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 455 out of 567 reviews" "
Rating 8 - Good. 94 out of 567 reviews" "
Rating 6 - Okay. 9 out of 567 reviews" "
Rating 4 - Poor. 3 out of 567 reviews" "
Rating 2 - Terrible. 6 out of 567 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
up to standard 4 full star hotel which is quite hard to find in Europe and its value for money with its full service and facilities in the hotel. Wide selection of breakfast, many different fruits, pastry and even rice! Free mini bar with softdrinks and beer and fruits too. complimentary shuttle on arrival and departure to the station, very efficient. the room is very new and clean. good restaurant and lounge. Offer cakes, coffee and tea during tea time for all hotel guests. very recommend and will stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really beautiful hotel and great view. Wonderful spa available and dining options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Arlen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An experience you need to try!
This was no doubt our best experience in a hotel. Everyone went above and beyond. The Matterhorn was a great view out of our window. We’ll be back again hopefully!
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zermatt Gem
A beautiful hotel with excellent facilities and service. I would highly recommend this hotel if staying in Zermatt. Staff were great, organised lift tickets for us no problems and were very informative when seeking information. Everything is so close, easy walking to most places in the village.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice location, eco-friendly, beautiful views and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Hotel Alpenhof for our honeymoon and they made our stay the most incredible experience. We look forward to returning! Thank you Hotel Alpenhof team!
Stayed 2 nights in Aug 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel !
Everything was perfect including room , bedding , amenities, spa and quiet room and great massage . Breakfast was good , I would personally add some more vegetables which were only little Location is good 5 min from center and train station
Stayed 4 nights in Aug 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without a doubt, one of the most friendly and well appointed hotels we have ever stayed.
Stayed 2 nights in Jul 2024

8/10 Good

Alexandre

Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, short walk to downtown and just across the street from sunnega lift. They offer a shuttle to and from train station for luggage - just have to send a message or email to coordinate. Didn't have a chance to use the pool/spa area bc it closes early (8pm), would have been nice if it closed later (e.g. 9 or 10pm). Lovely breakfast spread.
Stayed 2 nights in Jun 2024

10/10 Excellent

Teji

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good job! You all try very hard!
Stayed 2 nights in Jul 2024

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One suggestion that I would like to make based on our experience, is the light switches in the room. One person is in the bathroom and another person turns off a lamp in the bedroom and the person in the bathroom is in the dark! We spent 2 days trying to figure it out, and we regard ourselves as reasonably intelligent people. The view was spectacular on the balcony! Location was perfect, away from noisy train station but close enough to walk there. The hotel offered transport to and from the train station.
Stayed 2 nights in Jul 2024

10/10 Excellent

Khwaja Mahbubur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 3 nights in Jul 2024

8/10 Good

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated. In the heart of Zermatt and walkable to everything. Truly has the Swiss mountain vibe with its decor. The spa is incredible with an awesome hot tub and pool. We took advantage of massages although options were limited as you could only book the one therapist who only did classic massage. The food was some of the best we had. Go see Allie in the bar. He was super nice and gave impeccable service. The only hiccup is that we pre- arranged shuttle pick up from the hotel for when we arrived and they did not show up. I had to make an expensive phone call to call them and have them send the shuttle after waiting around awhile. Other than that I would stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay in Switzerland!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Zermatt. We had a smooth check in with the front desk helping us with all of our requests (shoutout to Emilie). Appreciated housekeeping dropping by in the afternoon for turn down service + chocolate treats, as well as the ride to and from the train station
Stayed 3 nights in Jun 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has unique feeling for me, such as warm personal touches. I love this hotel. Family friendly also. All staffs were so nice, and outside jacuzzi was great.
Stayed 1 night in Jun 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no complaints with this property - EVERYTHING was outstanding!
Stayed 6 nights in Jun 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 3 nights in May 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We really enjoyed the hotel. Great location and the resturant is a must, very reasonable for the quality of food. Also would like to say go see Ali at the bar, one of the nicest, considerate, and attentive person we have meet abroad! He made our trip memorable!!
Stayed 2 nights in Jun 2024

4/10 Poor

Ben

Stayed 2 nights in May 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new and thoroughly modern hotel. It has everything you can possibly ask for. There's also quick transportation to and from the train station. Seriously, there is nothing you could want in a hotel that they don't have.
Stayed 2 nights in May 2024

10/10 Excellent

Shreeji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Pankaj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be one of the best properties i have stayed in Europe. Their service is outstanding and its very convenient to access the entire town from it.
Stayed 2 nights in May 2024