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"This hotel is truly fabulous! It’s one of the prettiest complexes I’ve ever seen. The views are stunning, and the rooms are spacious, clean, and well-maintained. The open-air design is interesting, with a refreshing breeze, beautiful views, and a nature vibe. However, we had a problem with mosquitoes for the first two nights. We figured out how to manage them, but it would be great if there was an option to close the windows more to reduce the mosquito population. The food options are decent, but the prices are a bit high for the quality. There are better lunch and dinner options nearby, like the Mango Tree restaurant. The staff was mostly friendly and helpful."

"I like how close it is to a lot of dining and shopping areas."

"This was an excellent trip. First, I would like to mention that our housekeeper, Carmella, would leave us nice little notes every day, and would grant our request for extra needs in our room. The room was always clean, and we had no problems. Every day, when we would get back to our room, it looked like the first day we arrived. That was much appreciated. There were 2 very special people in Guest Services - Tara and Gaielle - who were very nice, courteous and helpful during our stay. The Nexus excursion staff were great as well. I also received a massage at the spa from Kenya, and she was really good. I left there feeling refreshed and re-energized. We went on an 8-hour excursion along the western coastline, and made stops at the waterfall, the sulfur mud baths, lunch, and then, snorkeling. My daughter and some of the members of our family also did the jet ski excursion. They really enjoyed themselves. The food was decent but was really good at the buffet on New Years Eve, where they served lobster, crab, oxtails, seafood, and plenty of desserts. Also, a shout out to Clint Westwood - our chef at Zen restaurant. Not only was he very entertaining and included the whole family (17 of us) in his "show," but the food he prepared was the best on the resort. Lastly, I would like to say that the New Years Eve celebration was really nice! It was the perfect way to bring in the new year. We have considered making this a yearly trip."

"Beautiful, unique experience staying here with an open fourth wall - felt like you were constantly outside in the best way possible. Breeze was strong enough w/ fans during the winter to be comfortable. View and pool off the room were unparalleled. Best service & everyone had a smile on their face - Caroline as the concierge, Jeremie at the Rum Bar, and V for the best room service. Will be back!"

"The location was great and the beach was beautiful. It was an easy location to walk to restaurants and shops. The staff were friendly and helpful. The housekeeping was excellent. The only negatives would be that the property is somewhat dated and we did not have hot water for showers."

"Stay was excellent, staff were friendly and professional. Hotel close to beach and local shopping centre."

"I would recommend this resort to anyone, his family/child friendly unlike sandals, I will be going back there"

"First time coming to the island for a 4 day stay ,Karen was awesome in communicating and providing us with all that we needed to enjoy our stay it was truly a pleasure "

"Enjoyed my stay. Easy access to the Rodney Bay strip. Shutttle service to the other Bay Gardens Resorts "