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Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only

4.5 star property
Adults-only beachfront property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only

5 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
Property grounds
Exterior detail
12 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping

Room options

View all photos for Honeymoon Room, 1 Bedroom, Pool View (Caribbean Honeymoon Walkout)

Honeymoon Room, 1 Bedroom, Pool View (Caribbean Honeymoon Walkout) | Minibar, in-room safe, individually furnished, blackout drapes

Honeymoon Room, 1 Bedroom, Pool View (Caribbean Honeymoon Walkout)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Ocean View (Caribbean Luxury Oceanview)

Luxury Room, 1 Bedroom, Ocean View (Caribbean Luxury Oceanview) | Minibar, in-room safe, individually furnished, blackout drapes

Luxury Room, 1 Bedroom, Ocean View (Caribbean Luxury Oceanview)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Bedroom, Garden View (Lover's Lagoon Honeymoon Premium)

Minibar, in-room safe, individually furnished, blackout drapes

Premium Room, 1 Bedroom, Garden View (Lover's Lagoon Honeymoon Premium)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Bedroom, Partial Ocean View (Caribbean Tropical Premium)

Premium Room, 1 Bedroom, Partial Ocean View (Caribbean Tropical Premium) | Minibar, in-room safe, individually furnished, blackout drapes

Premium Room, 1 Bedroom, Partial Ocean View (Caribbean Tropical Premium)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Garden View (Caribbean Deluxe)

Deluxe Room, 1 Bedroom, Garden View (Caribbean Deluxe) | Minibar, in-room safe, individually furnished, blackout drapes

Deluxe Room, 1 Bedroom, Garden View (Caribbean Deluxe)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Garden View (Caribbean Walkout Deluxe)

Minibar, in-room safe, individually furnished, blackout drapes

Deluxe Room, 1 Bedroom, Garden View (Caribbean Walkout Deluxe)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Pool View (Swim Up Lover's Lagoon)

Club Room, 1 Bedroom, Pool View (Swim Up Lover's Lagoon) | Minibar, in-room safe, individually furnished, blackout drapes

Club Room, 1 Bedroom, Pool View (Swim Up Lover's Lagoon)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Ocean View (Caribbean Butler Suite w/ Soaking Tub)

Room, 1 Bedroom, Ocean View (Caribbean Butler Suite w/ Soaking Tub) | Minibar, in-room safe, individually furnished, blackout drapes

Room, 1 Bedroom, Ocean View (Caribbean Butler Suite w/ Soaking Tub)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Beach View (Caribbean Beachview Club Level)

Club Room, 1 Bedroom, Beach View (Caribbean Beachview Club Level) | Minibar, in-room safe, individually furnished, blackout drapes

Club Room, 1 Bedroom, Beach View (Caribbean Beachview Club Level)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 39 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Penthouse, 1 Bedroom, Beach View (Caribbean Penthouse Club Level Room)

Club Penthouse, 1 Bedroom, Beach View (Caribbean Penthouse Club Level Room) | Minibar, in-room safe, individually furnished, blackout drapes

Club Penthouse, 1 Bedroom, Beach View (Caribbean Penthouse Club Level Room)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 39 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Garden View (Caribbean Beachview Club L. Walkout)

Minibar, in-room safe, individually furnished, blackout drapes

Club Room, 1 Bedroom, Garden View (Caribbean Beachview Club L. Walkout)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 31 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Penthouse, 1 Bedroom, Ocean View (Caribbean Penthouse Club Level Room)

Club Penthouse, 1 Bedroom, Ocean View (Caribbean Penthouse Club Level Room) | Minibar, in-room safe, individually furnished, blackout drapes

Club Penthouse, 1 Bedroom, Ocean View (Caribbean Penthouse Club Level Room)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Partial Ocean View (Caribbean Honeymoon Club Level)

Minibar, in-room safe, individually furnished, blackout drapes

Club Room, 1 Bedroom, Partial Ocean View (Caribbean Honeymoon Club Level)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 31 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Caribbean Honeymoon Beachview Club Level

Caribbean Honeymoon Beachview Club Level | Minibar, in-room safe, individually furnished, blackout drapes

Caribbean Honeymoon Beachview Club Level

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 39 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Garden View (Grande Rondoval w/Private Pool Sanct.)

Luxury Suite, 1 Bedroom, Garden View (Grande Rondoval w/Private Pool Sanct.) | Minibar, in-room safe, individually furnished, blackout drapes

Luxury Suite, 1 Bedroom, Garden View (Grande Rondoval w/Private Pool Sanct.)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Private pool
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Pigeon Island Causeway, (PO Box GI 2247), Gros Islet

What's nearby

  • Pigeon Island National Landmark - 7 min walk - 0.6 km
  • Friday Night Street Party - 3 min drive - 1.9 km
  • Rodney Bay Marina - 3 min drive - 2.8 km
  • Splash Island Water Park Saint Lucia - 7 min drive - 5.4 km
  • Reduit Beach - 15 min drive - 5.3 km

Getting around

  • Hewanorra Intl. Airport (UVF) - 103 min drive

Restaurants

  • ‪Gourmet Marché - ‬4 min drive
  • ‪Hunter Steakhouse - ‬4 min drive
  • ‪Gros Islet Street Party - ‬3 min drive
  • ‪Spinnakers Restaurant & Beach Bar - ‬7 min drive
  • ‪Aquarius Bar - ‬5 min drive

About this property

Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only

Luxury all-inclusive property located in Cap Estate
At Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only, you can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and an adjacent golf course. With a white sand beach, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a massage, and a body treatment at Red Lane Spa, the onsite spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. Fitness classes are offered at the 24-hour health club; other things to do include scuba diving, windsurfing, and kayaking. In addition to a nightclub and a swim-up bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 5 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, 2 outdoor tennis courts, and beach umbrellas
  • Massage treatment rooms, a front-desk safe, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 311 individually furnished rooms include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Furnished balconies or patios, refrigerators, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving excursions
Snorkeling
Water skiing
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball
Access to 9-hole golf course
Golf green fees
Transportation to golf course

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–11:00 AM
  • 12 restaurants and 1 coffee shop/cafe
  • 8 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Bayside Restaurant
  • Toscaninis
  • Josephines Creperie
  • Olde London Pub
  • Mariners

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Water skiing
  • Windsurfing

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubhouse
  • Golf clubs
  • Golf privileges (optional)
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Furnished balcony or patio

More

  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property caters to couples, including same-sex couples.
This hotel is exclusively for adult couples.
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Sandals Grande St. Lucian ALL INCLUSIVE Couples Only
Sandals Grande St. Lucian All Inclusive Couples Cap Estate
Sandals Grande St. Lucian All Inclusive Couples
Sandals Grande St. Lucian All Inclusive
Sandals Grande St. Lucian Spa Beach Resort All Inclusive

Frequently asked questions

Does Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only have a pool?

Yes, this property has 5 outdoor pools.

Is Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only?

Self parking is free at this property.

What time is check-in at Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only?

Check-out is at 11 AM.

Does Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Are there all-inclusive benefits at Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only located?

Located in Cap Estate, this beachfront property is next to a golf course and within a 10-minute walk of Windward Islands and Pigeon Island National Landmark. Saint Joseph the Worker Catholic Church and Friday Night Street Party are also within 1 mi (2 km).

Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 303 reviews" "
Rating 8 - Good. 79 out of 303 reviews" "
Rating 6 - Okay. 26 out of 303 reviews" "
Rating 4 - Poor. 15 out of 303 reviews" "
Rating 2 - Terrible. 13 out of 303 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gretel

Stayed 3 nights in Oct 2024

10/10 Excellent

Marina, Peterborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our honeymoon at this resort and everything has been absolutely perfect. The staff came into our room to clean 2-3 times a day, every time we entered our room it was cleaned and the bed was made! They also said good morning/afternoon/evening/night every time we passed them or interacted with them. Everyone was super sweet to us. The only thing I would change is to have more shaded areas (i.e. a lot of chairs by the pool or beach didn't have any shade covering at all), it would be nice if there was an option for the guest to choose whether or not they want to have the umbrella up or down. A couple of notes for future goers: Seats get taken up early in the morning for the beach and the main pool! So come early :) We did once go early and reserved a really nice spot at the beach but a girl and her mom occupied it before we got there while we were changing into our swim suits :( The buffet (Bayside Restaurant) during breakfast and lunch has a lot of birds standing by waiting for someone to leave for them to start scavenging. It was a bit of a turn off but not sure if there is anything that anyone can do about that! We went during September (23-29) and the weather was still lovely, we did get showers every now and then but still got a lot of sun! It was actually nice to have some overcast periods as the temperature without the sun is already warm!
Stayed 6 nights in Sep 2024

8/10 Good

Aniela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facilities were clean, well kept and excellent overall. There were picturesque spots for relaxation everywhere so it was never overcrowded in any one area. We took full advantage of the water sports which we thoroughly enjoyed. The food was okay. There were lots of options but we felt that it lacked flavour. The service was not what we experienced at other Sandals or even other resorts. Some staff were very friendly and helpful, others seemed to be very unhappy and that resulted in sub-par service. Overall it was a good stay, but the service definitely needs improvement.
Stayed 3 nights in Sep 2024

10/10 Excellent

Shalini

Liked: Property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Leticia, Bayonne

Stayed 6 nights in Aug 2024

10/10 Excellent

Stefany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food and adults only stay!
Stayed 4 nights in Jul 2024

2/10 Terrible

Katherine

Stayed 3 nights in Aug 2024

4/10 Poor

Bradley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sandals Resort was a huge disappointment. Upon arrival, we were not helped out at all with our luggage, rushed into spa treatments and other excursions, and not welcomed as we would have expected from the price we paid to be there. The staff was very rude when we did not immediately buy anything and shuffled off to our room. We selected the Club Penthouse and there was no difference in treatment or amenities. We practically had to beg and ask for everything, all to be treated poorly for asking. The drinks were terrible and often had bugs or lipsticks in/on the plastic cups. While trying to enjoy the pool, we were left with no towels. Restaurants were completely booked and almost impossible to get the Culinary assistant to help as she was never at the office and if she was, you get completely ignored for 5 minutes while she takes personal calls. The rooms are very outdated. No one knew anything about the resort or the excursions, we often got bounced around and received different information from everyone on staff that we spoke with. This was truly a huge disappointment and felt like we w the robbed. We absolutely got ripped off and treated poorly. We will never, ever be returning to St Lucia or another Sandals resort. SAVE YOUR MONEY!!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness
Stayed 7 nights in Jul 2024

10/10 Excellent

Debbi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I thoroughly enjoyed our time at sandals grande where we celebrated our 35th wedding anniversary. The staff and property provided a pampered experience.
Stayed 6 nights in Aug 2024

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable. Very clean and everyone was so helpful.
Stayed 6 nights in Jul 2024

6/10 Okay

sanda

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Rudeness and racism
Stayed 6 nights in Jul 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many guys walking up and down th n each trying to sell excursions. It's annoying. Our concierge person was wonderful.
Stayed 6 nights in Jul 2024

8/10 Good

Cecilia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the location, beach, and the all inclusive convenience. Felt the food could have been better overall especially for the cost of staying here. Also, the solicitors at the beach shouldn’t be allowed to bother the guests, as they are also selling drugs. Made us feel very unsafe and uncomfortable. Even asked us to get food and drinks for them! Additionally, the shuttle driver back to the airport made several stops picking up wads of cash and picking up and dropping up little black bags. Unprofessional and unsafe!
Stayed 6 nights in Jul 2024

8/10 Good

Tatiyiana

Traveled with partner
Liked: Amenities, property conditions & facilities
Great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Grace E

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff is incredible!!
Stayed 3 nights in Jul 2024

6/10 Okay

Betty B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nightly entertainment was not good in comparison to other places i have stayed
Stayed 5 nights in Jun 2024

8/10 Good

Shimrit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Reginald, Pflugerville

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We were forced to stay an extra 3 days due to the hurricane. I had to spend $500 a night extra for the stay which wasn’t our fault. Our flight was pushed back 4 days but had to spend another $1100 dollars to get out earlier than our rescheduled flight. Property was great but during the extra few days all the amenities were available and the food options were very limited. Hopefully Sandals Grand Lucia reaches out to me and offers me some kind of comps or compensation. booking number SGLR2l08K7
Stayed 5 nights in Jun 2024

10/10 Excellent

Terrence, SMYRNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry relaxing area for smokers
Stayed 6 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but definitely overrated…a dinner buffet would be good
Stayed 5 nights in Jun 2024

6/10 Okay

ERIKA

Traveled with family
Liked: Staff & service
This hotel is not a 5 stars hotel. The rooms need to be remodeled and the attention to the cleaning needs to improved. The restaurant where you need a reservation are nice and food is food. The other restaurants food is ok but not great. If you want a drink in the pool area you need to go to the bar because there’s no waitress to bring you anything. Again not a 5 stars hotel. We have been in places where the service, food, cleanliness is great for less money.
Stayed 4 nights in May 2024

4/10 Poor

Rosario

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
When I checked in the room that I was given is not the room that I had paid for. Very disappointed the view was terrible. I called Expidia spoke to someone to see if they could contact hotel was put on hold for ever and then the call was dropped. The second day when and spoke with the staff to see if they could change me from room. They ended up switching me the 3rd day. It was just a terrible experience. Would I ever book Sandals again? Definitely NO.
Stayed 7 nights in May 2024