Find Family Hotels in Bourton-on-the-Water

"The swimming area was very good, clean and staff approachable. The evening meal was another matter. I am diagnosed coeliac and when l told them one waitress thought gluten free and coeliac were two different intolerances. When the manager was told , he bought me pages and pages of listings for me to check whether what l was ordering was g/f. Not very helpful! However breakfast was more understanding, knowledgeable and helpful. One person in every 100 according to the BBC this very morning are coeliac and small cafes and larger chains are now all geared up with g/f listed on menus, it’s about time Best Western got up to date with gluten free as well or someone could be very ill with the restaurant staff lack of knowledge about intolerances. "

"Stay at hotel great. Brilliant with dogs! Reception and staff generally extremely helpful. Sadly cannot say same for Hotels.com. Booked room with note I had two dogs. Contacted some time later bye Hotels.com to say I couldn't have dogs in that room and they apparently couldn't get Stratton House to agree to move me to a dog friendly room. ie I had to lose my deposit. Called Stratton House directly myself and they moved me with no issue at all and didn't charge me to move rooms. Would visit Stratton House again but never use Hotels. com again!"

"The room was very cosy, perfect for a rainy day in on their comfy couch and when the suns out to sit out on the balcony. It was nice and quiet, with a few shops and restaurants a short drive away. "

"All staff were very professional All had a smile on their face and were friendly The hotel room was really peaceful We enjoyed our stay "

"This was such a great hotel. Very clean, quiet and the breakfast was outstanding. The village was walkable and so quaint. I would stay during the week as the weekend was really crowded in town. Lovely hotel "

"Staff were so helpful"

"Brilliant!! We had a lovely time staying here with my family on our Easter Holiday. Breakfast was nice and fresh. The outdoor park was also a bonus for my young child to play. Good location to go to Cotsworld and Legoland Windsors. "

"We stayed for 1 night during a weekend trip & it was absolutely perfect. The location was amazing, very central but super quiet. We had a king suite which was massive! The room was cozy, clean & had everything you need. Charlotte was the most accommodating & friendliest host & the breakfast was delicious. Worth every penny & would go back in an instant. "

"Good size room with comfortable beds. Pool and sauna and steam room in good order. Easy for travel to glocester and airport as well Cheltenham "