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"Lovely stay large room with jacuzzi bath.massive comfy bed nice and warm Very enjoyable"

"Lovely room and good breakfast. Helpful staff, very convenient for walking around Durham"

"Staff was very friendly and helpful. The hotel was clean and in a quiet location. "

"class"

"If you like a bit of old fashioned charm, fantastic food and courteous service. You cannot beat Lumley Castle. We booked it on the off chance and were pleasantly surprised. "

"The staff were outstanding. It could of been a 5 star hotel. The gent on recreation offered to carry bags. Advised on the local area. Asked how we were and about our day. There was even an Easter delivery to the room. Unexpected but very lovely. All the staff went above and beyond here. Thank you for the most pleasant and happy stay at a hotel in a very long time."

"I did a last minute booking as I was kicked out from the other inn having they over sold their rooms. Since the late booking, it hasn’t gone through the system, there was a trouble in checking in. Luckily, a male college join in later and helped me to sort out the issue and finally I got a room to stay! "

"An excellent hotel in a convenient location close to the city centre. The room was clean and the facilities in the room to a high standard. "

"Extremely helpful reception staff."