Holiday Inn Sunderland – City Centre by IHG

4.0 star property
Energize your day with a visit to our cafe or get moving in our state-of-the-art gym.

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Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Exterior
Point of interest
Point of interest
Exterior
Exterior
In the heart of Sunderland, Holiday Inn Sunderland – City Centre offers a vibrant retreat. Unwind at the gym or enjoy a coffee in the cafe, and connect with high-speed WiFi. With a 24-hour business center and multilingual staff, this hotel near Stadium of Light is perfect for work and leisure.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Housekeeping
The current price is AED 222
AED 266 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Electric kettle
Coffee/tea maker
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Electric kettle
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Electric kettle
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
Electric kettle
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Electric kettle
Coffee/tea maker
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Keel Square, Sunderland, England, SR1 3DS

What's nearby

  • Sunderland Empire - 5 min walk
  • University of Sunderland - 6 min walk
  • Stadium of Light - 14 min walk
  • Northumbria University - 18 min drive
  • Quayside - 19 min drive

Getting around

  • Sunderland Station - 6 min walk
  • University Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 45 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Flanagan's - ‬8 min walk
  • ‪Esquires Coffee House - ‬4 min walk
  • ‪KFC - ‬5 min walk

About this property

Holiday Inn Sunderland – City Centre by IHG

Upscale eco-certified hotel near Sunderland Empire
Located close to University of Sunderland and Stadium of Light, Holiday Inn Sunderland – City Centre by IHG provides a coffee shop/cafe, a bar, and a gym. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also find perks like:
  • Buffet breakfast (surcharge), a 24-hour front desk, and an elevator
  • Smoke-free premises and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with showers
  • 50-inch LED TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Hindi, Italian, Polish, Romanian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: GBP 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Frequently asked questions

Is Holiday Inn Sunderland – City Centre by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Sunderland – City Centre by IHG?

This property doesn't offer parking.

What time is check-in at Holiday Inn Sunderland – City Centre by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Sunderland – City Centre by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Sunderland – City Centre by IHG located?

Located in Sunderland City Centre, this eco-certified hotel is within a 10-minute walk of Sunderland Empire and University of Sunderland. Stadium of Light and Gateshead Millennium Bridge are also within 12 mi (20 km). University Station is 9 minutes by foot and Park Lane Station is 10 minutes.

Holiday Inn Sunderland – City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 148 out of 206 reviews
Rating 8 - Good. 39 out of 206 reviews
Rating 6 - Okay. 9 out of 206 reviews
Rating 4 - Poor. 3 out of 206 reviews
Rating 2 - Terrible. 7 out of 206 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Traveled with partner
Liked: Staff & service, property conditions & facilities
The property was very clean. The rooms were Nice and quiet. Staff were very friendly from receptionist to bar staff. I would definitely return and recommend hotel to anyone.
Stayed 1 night in Feb 2025

2/10 Terrible

Robert

Traveled with family
We couldn’t make it to the Holiday Inn, Sunderland as our flight from Belfast was cancelled due to Storm Eowyn. Unfortunately the insurance that Expedia sold me has proved worthless as X Cover have refused to refund our stay, despite clear and unequivocal evidence provided that our flights were cancelled by the airline. Over £350 down the tubes!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable modern rooms. Clean & equipped with everything needed. Would recommend and would definitely stay there again.
Stayed 1 night in Dec 2024

8/10 Good

naveed

Liked: Cleanliness
Clean Central A little simple
Stayed 1 night in Dec 2024

2/10 Terrible

Harwinder

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is expensive but not much facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel very good location. Breakfast was lovely!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good we will be back
Exceptionally clean and well appointed rooms. Very helpful staff and the breakfast was very good
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just try it you will not be disappointed
Loved it lots of bars restaurants and Shops so many people underestimate just how good Sunderland is and five minutes drive away are the most wonderful beaches. Yes will definitely come back to this wonderful Hotel:
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great location in the centre of Sunderland, perfect for a night away. Close to a couple of new bars and restaurants.
Stayed 1 night in Oct 2024

6/10 Okay

Fiona

Traveled with family
Liked: Staff & service, property conditions & facilities
Very slow check in reception couldn’t get the card machine to work Restarted closed at 9pm not everything available to order food was cold Staff were very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Theres

Liked: Cleanliness, property conditions & facilities, room comfort
The young man at check was so friendly and checked us in quickly and efficiently .
Stayed 1 night in Oct 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rosina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunderland
Very clean and staff great not near any pubs really and no parking that was a big downer had to pay 54 pound for 2 nights parking
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location to town center and theatres and 5 mins from Sunderland fc. Excellent staff and rooms were clean Would recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice and clean. Easy walking distance for train station and theatre.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel was very clean from reception throughout to the room itself. Bed was very comfortable, possibly the best i have ever slept in. Had a lovely peaceful sleep. Staff went above and beyond to make the stay the best. Breakfast was hot and plenty to chose from. Right in the town centre so close to all amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Property conditions & facilities
Stayed 8 nights in Sep 2024

8/10 Good

faye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay poor breakfast
Beautiful hotel, spacious room with huge shower. Lovely friendly staff. Lost a star for a poor breakfast unfortunately. Orange juice was definitely off - tasted sour. The of the cold juice canisters looked very dirty inside I think maybe the orange juice is topped up with fresh and the older juice still in is going off and sour as it was a cloudy colour too. I asked for some fried eggs with the yolk well done and they were inedible - all crispy mush. The bacon and sausages were not very well done and things just weren’t replenished quickly enough so that you could have everything together hot. The hotel and staff are fabulous though
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Room was spacious and comfortable and staff were very friendly. Would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yunus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only missing thing is they don’t have parking
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024