The Roker Hotel, BW Premier Collection

4.0 star property
Escape to an upscale eco-certified hotel where attentive staff welcome you with tranquil charm. Savor lunch or dinner at one of three on-site restaurants.

Choose dates to view prices

Photo gallery for The Roker Hotel, BW Premier Collection

Cocktail bar, ocean views, open select days
Individually decorated, individually furnished, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; soul food
Reception
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry
  • Parking included
The current price is AED 279
AED 335 total
includes taxes & fees
2 Mar - 3 Mar

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed
Rainfall showerhead
Hydromassage showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed
Hydromassage showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed
Hydromassage showerhead
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Rainfall showerhead
Hydromassage showerhead
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Rainfall showerhead
Hydromassage showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Rainfall showerhead
Hydromassage showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Rainfall showerhead
Hydromassage showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Roker Terrace, Sunderland, England, SR6 9ND

What's nearby

  • Whitburn Sands - 13 min walk
  • Stadium of Light - 4 min drive
  • Sunderland Empire - 4 min drive
  • University of Sunderland - 5 min drive
  • Port Of Tyne - 17 min drive

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪Fulwell Tandoori - ‬15 min walk
  • ‪New Derby - ‬7 min walk
  • ‪The Blue Bell - ‬19 min walk
  • ‪Cat and Dog Steps - ‬9 min walk
  • ‪Grannie Annies - ‬5 min walk

About this property

The Roker Hotel, BW Premier Collection

Upscale eco-certified hotel located in Roker
Consider a stay at The Roker Hotel, BW Premier Collection and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and soul food. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a conference center.
Other perks at this hotel include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, a ballroom, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and shower/tub combinations
  • Wardrobes/closets, heating, and housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 12.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Poetic License
  • 1842 Café & Bistro

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference center
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on New Year's Eve:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Is The Roker Hotel, BW Premier Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Roker Hotel, BW Premier Collection?

Self parking is free at this property.

What time is check-in at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:00 AM–1:00 PM for a fee.

What time is check-out at The Roker Hotel, BW Premier Collection?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Roker Hotel, BW Premier Collection located?

Located in Roker, this eco-certified hotel is within a 15-minute walk of Whitburn Sands and National Glass Centre. St Peter's Church and Monkwearmouth Station Museum are also within 2 mi (3 km). Seaburn Station is 23 minutes by foot and Stadium of Light Station is 24 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 320 out of 751 reviews
Rating 8 - Good. 260 out of 751 reviews
Rating 6 - Okay. 109 out of 751 reviews
Rating 4 - Poor. 42 out of 751 reviews
Rating 2 - Terrible. 20 out of 751 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Milan M.

Liked: Cleanliness, staff & service, property conditions & facilities
When in Sunderland, this is my place to stay.
Stayed 3 nights in Jan 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very helpful as our checkin was not until 3pm, but we had a family funeral to attend, completed check in even though room not ready. Meaning we could attend funeral and celebration of life at yacht club, walk up get bag out of car go to room.
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for north east business visit
Stayed 1 night in Oct 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was satidfactory
Stayed 1 night in Dec 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in a beautiful place directly across from the beach. The staff are very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
As always staff were excellent . Room was beautiful and all in all great stay :)
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely beach hotel
Lovely hotel next to the beach, very friendly staff happy to help. Good bed comfy, large TV excellent… only issue was the toilet in the bathroom was a bit noisy for a while after flushing, but not a real problem. Great stay will be back
Stayed 1 night in Oct 2024

4/10 Poor

louize

Disliked: Amenities, property conditions & facilities
On arrival at the hotel we found out we were in the basement !! The window opened only slightly as the fire escape was in the way! I explained I'd chosen the hotel for views I had last time I stayed, but this was awful. Made even worse by the amount of stairs up and down to get to a basement room, not ideal when one of us has very limited mobility. The breakfast both days was till 10am, however when we got there before 9, everything was dried up, nothing fresh came out and the fruit and cheese was gone. Both days there were no pastures and the tables were grubby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect small break
Amazing night . You could easily spend more than one night here . Very self contained . We didn’t even bother to eat in the restaurant the room was so large and comfortable. We opted for room service which again was to a high standard.
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and location
Always a pleasant stay
Stayed 2 nights in Jun 2024

8/10 Good

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and the view of the water was excellent. Parking was easy and we had an enjoyable dinner in the restaurant.
Stayed 1 night in Jun 2024

8/10 Good

Beard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room was bad, went to reception and was upgraded to a much bigger and better room with a sea view.
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Very good hotel good service clean and v friendly and helpful staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Roker Hotel is is our favourite hotel in Sunderland and it's the one me and my partner keep coming back too each year. It has a prime location by the sea and it's easy to get out to Durham, Newcastle or the surrounding area. The beach is just a short walk away, and has some lovely coffee spots and restaurants on it. The Stadium of Light is also in walking distance if you are vising to see Sunderland play. The rooms are clean, comfortable, and the staff are very friendly and helpful. The on-site bar is also really good!
Stayed 3 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a view over the beach. Lovely bar with good food.
Stayed 1 night in May 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice looking hotel with a sea view. Happy with the experience
Stayed 1 night in Jul 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service
Friendly staff, clean hotel.

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across the street was the North Sea with pier and lighthouse.
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whenever i'm in the NE i stay here as its levly hotel
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Impressive
First time we’ve stopped there we were very impressed and would definitely stay there again
Stayed 1 night in Jun 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 1 night in May 2024

10/10 Excellent

Diedre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The room was beautiful and very comfortable and clean. The bathroom was huge. The view was stunning. The restaurant was delicious.
Stayed 2 nights in May 2024

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very good position with very good views from the front of the hotel. Helpful staff
Stayed 4 nights in May 2024

10/10 Excellent

Stefan

Great breakfast friendly staff. Room had a magnificent ses view
Stayed 3 nights in Feb 2024

6/10 Okay

Sandra

It’s directly opposite the seafront
Stayed 1 night in Jun 2024