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"Great location, lovely setting and great staff. "

"This hotel defied my expectations. After staying in brand hotels for the majority of my week long stay in the UK, this hotel was a breath of fresh air. Great parking considering the area, warm service, and excellent room design and cleanliness that felt like staying at grandma's house in the best of ways, the only exception being the wonderfully modernized bathrooms. I'd recommend this hotel to anyone visiting the wonderful little spot that Conwy is."

"Does what is says on the tin"

"Great and cozy hotel. The noise isolation could be improved, however it did not impact our stay."

"Perfect location, beautiful hotel, great staff"

"First time in The Imperial,not the last.Had an amazing stay,check in,all staff,lovely clean and comfortable bedroom.Enjoyed the pool and spa.Roll on next visit.Thank you"

"Love Waterloo Hotel and Lodge. Welcoming. Friendly staff. Inviting rooms "

"I stayed at the White Lion on my way down from Scotland. Turned out to be brilliant choice. The hotel has fantastic pub and atmosphere. I really liked the staff, very friendly lot. My room was on the top floor, it was spacious, had a great bed, good bathroom and housecleaning. 👍 It’s central to Bala and Bala is a great village."

"Nice clean family room, exactly as the pictures showed, perfectly functional room. Nice breakfast, served until 10 , which is nice if you’re a bit lazy in the morning! Great location, bang in the middle of town , 10 mins walk to the castle, and plenty of pubs and restaurants. The bar prices were quite steep (£7.35 a pint!!) but the cocktails were reasonably priced. There’s plenty of options in town. The jewel in the crown for this hotel is the pool area. It’s really wonderful, beautifully tiled, nice and big, we were there during half term and it wasn’t too busy. We really liked library aswell, very cosy with its big setees"