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"The young lady at the front desk seemed miserable and unapproachable. Luis, was great! He worked the breakfast shift on Christmas Eve. The suite I stayed in was very dated. The suite was not cleaned upon my arrival. Arm chair, sofa and coffee table was stained, dirty and old. I had to buy 3 Glade air fresheners to get rid of old smells. I did have a good time here but that front desk worker as I mentioned above was not helpful and needs to be retrained . "

"Communication was an issue. Some of the amenities were not as described. Heating mainly. All in all the casita itself is charming. "

"The best thing was parking. It was super easy. As long as no other car take up the designated parking spot in front of the grass (which no one did). I rented a car, and I mean, if you're visiting the Bay Area you should rent a car. The main issue I had was that the shower drain was clogged. Other than that, it's a studio and felt like a studio. It was also a bit annoying that there was a sign that you could only use 1 of each of the following at a time: the coffee machine, the microwave, and...