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"Lovely hotel in great location - walk everywhere - theatre - subway - restaurants - river "

"Great Location"

"Beautifully decorated for Christmas. Treated the little ones very well, giving them teddy bears as I was checking in."

"Our stay was made by the hotel greeter at the door of the hotel. This gentleman was friendly and efficient . He helped me park my car in the tiniest of spaces and then ensured that we were pointed in the correct direction for the front desk. We were able to check into one of our rooms early which was easy and efficient. The room clean and comfortable . The second room at 3pm i gave up on until the evening, as the line ups were long and slow to check in . The second room 1234 was very nice, but could have done with a little more attention to detail when cleaning the bathroom. The car parking on the lower ground floor does need to be looked at . Parking is very tight. I had to climb across to the passenger side to get out of my car. Not ideal for a 67 year old lady. A minor fault . A very nice hotel which we will return to again . Second stay. Great area to stay for sightseeing. Tube close by . "

"Amazing place unfortunately we stayed only for one night because we escaped 2 day from our Paris vacation and totally worthy the trip and the stay, my kids loves the service so polite and the location too."

"We stayed for Two night's, it was lovely, the hotel is lovely and clean, friendly staff, and a lovely English breakfast. It is very convenient for the tube and buses, We will definitely be coming back to this hotel hopefully very soon"

"The staff were very accommodating and very willing to help."

"We are very happy we stayed at this hotel. No wonder uber drivers compliment us as to where we are staying for our vacation but the only dilemma is whenever we take the uber we have to cross the street due to the hotel location is opposite direction so we get picked up at the park plaza hotel. But almost all the tourist spot is walkable from the hotel, convenient store, starbucks & train station. We celebrated our daughter’s bday & had dinner at the restaurant, i want to thank our Kababayan “Jeffrey” and the rest of the staff & chef who went out of their way for some of the menu items (My father in-law was cold and asking for a soup, and my 8 y/o daughter who eats plain chicken wings) that is not available at the time but was able to serve it to us. Jeffrey is very attentive to all of the customers not just to us, He is friendly and very professional. I definitely recommend this place with clean & spacious room, gym is nice with sauna & steam rm. is a plus, me and my husband enjoyed it. We will booked in their hotels on our next vacation trip."

"Nice spacious room. Really comfy bed and pillows. There's no TV or tea and coffee making in the room, but there's lots of shops on the doorstep and it's great for a stay over. Nice modern and friendly vibe to the place."