Find Hotel with a Concierge in Bani Park

"It is a good hotel and the staff are very friendly and caring. However, the room that we had was good BUT the shower was not that great because the water force for hot water was non-existent. Otherwise it was a good hotel. And oh, the laundry service - they said we will get the clothes by 9pm but they didn’t arrive until after 10:30pm which we found a bit bad and inconvenient because we had to pack and sleep as we had an early flight next morning!!"

"Food and room service are very good. But front desk service is very terrible, they are kind of rude and not welcoming behaviour . They even didn’t provide WiFi passport after asked for several times."

"Helpful staff but not very clean"

"We stayed for just 1 night but it was made extremely comfortable and memorable by the great service we received from HR Palace! Travelling along with my senior citizen mom and my very young son during the cold December month, we had special needs in both rooms we had booked. The hotel manager Mr. Anuj went out of his way in making sure that our needs were very well met, even though our stay was just for 1 night. The hotel is nicely decorated and the rooms clean and tidy. Their morning breakfast...

"Internet was sporadic at best. Good front office, desk staff that tried to help with the issue. Electricity went out on us, the hotel, a few times but didn't last long. The front office staff tried hard to help with the issues. "

"The service was excellent. We got help with every problem we had, eg. getting a SIM-card, leaving our luggage after check in, getting my friends shoes fixed, etc. We booked a day package from the hotel (incl. car). Our guide (Mahindra - hope I spell your name right) was excellent, he answered all our question about language, culture, history etc., he even cooked us his favourite meal (goat-stew) at night after finding out we would like to try real local cuisine. We really felt very welcome....

"Yes they tell u they dont cater for internationals! Beware they refill ur bottled water which is horrid as its probably tap water and they do not accept international credit cards although they say they do. The room was dirty and i kept asking to clean it and the cupboards were broken and the outlets sparked and do not work and the food is horrible and wven the staff says there is a problem with maintenance and the internet gives problem and we booked the superior premium room which suppose to...

"The hotel cancelled our reservation at short notice. This out us at huge inconvenience Edward "