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"Staff was professional and spoke good English. They also have Japanese-speaking staff on hand. They allowed me to check in earlier in the morning when for most Japanese hotels it's usually at 3pm. Staff also rendered prompt assistance when my keycard wasn't working and when helping me to call for taxi. I appreciate the Japanese-style hospitality and attention to detail. Hotel is popular with Japanese families and other Asian expats. Only downside is the location is slightly away from the city...