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"I was pleasantly surprised at the property. Building in great condition. Bed was not comfortable. Very hard mattress. Not a lot of space to move around near the bed. I had a cute set up when I arrive which included clean towels. The second day I receive towels but they had a pungent smell as if they were washed but not immediately dried. The third day I didn’t receive towels at all. There is a 7-11 feet away from the door. Not a long commute to get on the train."

"The warm and welcoming staff were really responsive, and it was a great idea to have drinks in the reception area. The guests were wonderful at the end of a long day of sightseeing!"

"Good price, very close to the Yamanote line, nice view on the top"

"Everything was perfect and easy! "

"The hotel is very clean and quiet. Staff is friendly as well as accommodating. Most of them know enough English to communicate. Lots of shops around the area as well as entire department stores so decent location overall. "

"This was an excellent hotel, clisebto everything including the train station. Staff was very friendly and the ammenities were endless. "

"Great spot to stay in Tokyo - exceeded our expectations! Room was a reasonable size by Tokyo standards and bed being elevated off the ground meant we could store our suitcases underneath to free up floor space. Toilet being separate from the shower was handy. Location was good - quick, easy walk (even with suitcases) to train station. Only downside was that we wanted to sit in the downstairs communal area to get some work done on our laptops (no space to do this in our room) but were told we couldn't use this area during breakfast as we were not paying to have the breakfast buffet. "

"Incredible hotel"

"Few front desk staff is not helpful. "