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"Very clean room. The staff was very friendly. I would definitely book at this location again."

"Very nice hotel, but the riverfront area in Jacksonville is pretty run down."

"Nice service "

"The hotel was very nice and clean. The food at the restaurant was also very good. What I don’t understand, though, is why they only supply two towels in the bathroom and you have to ask the front desk for more. We have a family of four, so only having two towels doesn’t work for us. I requested more towels, but it took over an hour and a half to get them. This made getting everyone ready for bed tricky and took longer than we planned. "

"Good customer service "

"Great stay. Walls are thin. You can hear everything, but not a big deal. Ill be back. Liked the full kitchen. "

"It was a comfortable stay, but an air conditioner failure forced a room change, and the phone in this room did not work. The hotel has the advantage of having a secure parking lot in front of the property. And a lake behind the hotel that adds incredible beauty. The rooms are spacious and comfortable, the beds quite comfortable. The first bathroom was my preference (with a walk-in tub), I prefer it without a tub. The location of the hotel is excellent, in front of the St. John's TownCenter...

"Liked being close to riverwalk dislike too far for local casual dining"