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Tru by Hilton Jacksonville West I 295

3.0 star property
Recharge with a swim or workout then get down to business. A convenient location makes this hotel perfect for exploring.

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Photo gallery for Tru by Hilton Jacksonville West I 295

Outdoor pool
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Exterior
Lobby
Reception
On Jacksonville's Northside, Tru by Hilton Jacksonville West I 295 offers a refreshing stay with an outdoor pool and a 24-hour gym. Connect to in-room WiFi, stock up at the grocery/convenience store or work out details at the business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Gym
The current price is AED 403
AED 457 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
8.8 out of 10, Excellent, (1818)
The price is AED 364
AED 413 total
includes taxes & fees
23 Feb - 24 Feb
Hyatt Place Jacksonville Airport

About the neighborhood

Map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219

What's nearby

  • Prime F. Osborn III Convention Center - 14 min drive
  • Jacksonville Zoo and Gardens - 15 min drive
  • Florida Theatre - 15 min drive
  • VyStar Veterans Memorial Arena - 16 min drive
  • EverBank Stadium - 17 min drive

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬5 min drive
  • ‪Bob's Famous Bar-B-Q - ‬6 min drive
  • ‪Popeye's Louisiana Kitchen - ‬4 min drive
  • ‪Domino's Pizza - ‬6 min drive

About this property

Tru by Hilton Jacksonville West I 295

Hotel located in Northside
Consider a stay at Tru by Hilton Jacksonville West I 295 and take advantage of a grocery/convenience store, laundry facilities, and a 24-hour gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and smoke-free premises
  • Luggage storage, a front-desk safe, and a 24-hour front desk
Room features
All 82 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and free cribs/infant beds
  • 55-inch LED TVs with cable channels
  • Wardrobes/closets, heating, and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • 55-inch LED TV
  • Cable channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville West I 295 have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Tru by Hilton Jacksonville West I 295 pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Jacksonville West I 295?

Self parking is free at this property.

What time is check-in at Tru by Hilton Jacksonville West I 295?

Check-in begins at 3:00 PM.

What time is check-out at Tru by Hilton Jacksonville West I 295?

Check-out is at noon.

Where is Tru by Hilton Jacksonville West I 295 located?

Located in Northside, this hotel is within 3 mi (5 km) of Jacksonville-Baldwin Rail Trail, St. Paul AME Church, and Richardson Road Park. Edgewood Park and Winton Drive Park are also within 6 mi (10 km).

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 95 reviews
Rating 8 - Good. 15 out of 95 reviews
Rating 6 - Okay. 12 out of 95 reviews
Rating 4 - Poor. 3 out of 95 reviews
Rating 2 - Terrible. 3 out of 95 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Suzie

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The room is small with no tub and difficult to adjust the temperature. The toilet flushes so loudly that it’s almost startling. There’s nothing close by to dine at except for a gas station/ Arby’s. The pool is closed. No hot tub which would be nice. We needed to cancel yesterday because of a situation at home but we would have had to pay in full so instead we will end up driving 14 hours tomorrow - ridiculous.
Stayed 1 night in Feb 2025

6/10 Okay

Halsi

Traveled with pets, Traveled with family
Liked: Staff & service
Staff was friendly, accommodating, and nice but for a newer hotel this place is in poor condition. The first room we were given was big but the shower, blinds, and fan were broken. The second room was tiny, I could barely walk around the beds and I am a small person. The blinds and fan were also broken in that room and the street noise was terrible. But I wasn’t going to switch rooms again.
Stayed 1 night in Jan 2025

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant staff
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

GADSDEN

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After driving 13 hours it was the perfect place to stay overnight. The hot breakfast bar was amazing everything was fresh. Only downside was you had to drive through a truck stop to get into the parking lot and that wasn’t that bad . Definitely would stay there again
Stayed 1 night in Jan 2025

4/10 Poor

Tiffany

Traveled with group, Business traveler
The walls are thin. Didn’t get much sleep because of all the noise.
Stayed 1 night in Jan 2025

8/10 Good

sylvie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little to industrial but the hotel itself was perfect
Stayed 2 nights in Jan 2025

10/10 Excellent

Hunter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly workers and good breakfast
Stayed 1 night in Jan 2025

6/10 Okay

June

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Property conditions & facilities
The tv conked out, they told us how to fix it, but it still had pauses in service so you'd miss dialog during a show. The electric shades didn't work. The decorative one did -- the one to block out light didn't work so the room was not dark during the night. The soap dispenser in the shower was empty. Lighting was terrible, we never did find a switch for three of the wall lights. No arm chair to sit on. The 'desk" was a tiny thing on wheels. It was the worst hotel we've ever stayed it. It was pet friendly but there was no good place to walk the dog -- basically around the parking lot. Would NEVER stay in a TRU again.
Stayed 1 night in Jan 2025

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
convenient to the facilities i needed to visit
Stayed 2 nights in Dec 2024

8/10 Good

Dmytro, Altamonte springs

Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Stayed 1 night in Nov 2024

10/10 Excellent

Dasheeka

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and shout out to the lady that checked me in last night (12/04/2024). Great service.
Stayed 1 night in Dec 2024

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Traveled with family
No microwave in the room and used one in the lobby which was fithy
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean
Stayed 1 night in Nov 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024