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"The services I have got there are so much beyond the standard of service in many 5 stars hotels I have stayed. The crew is very attentive and work hard to fix any small issues - I was waiting for food for maybe a few minutes longer than expected and the manager approached acknowledging it was late and offering me a free beer - I haven’t complained or anything! They are taking good care of the place. If there is one thing I didn’t like is the surrounding area, but that’s the price to pay and stay close to the airport."

"Best choice for walking straight into the airport. Comfortable clean rooms. Friendly front desk staff."

"The staff were very professional and cooperative. The room was clean"

"The property was old but it is conveniently located if u have to catch a flight in the morning. It is a short walk to Terminal 2."

"The staffs was lovely and the room was well kept the food breakfast was lovely "

"Great service from all staff. Close to airport, with options for transportation to/from the airport. Lobby bar is relaxing area with good menu. Buffet breakfast is worth the added expense. "

"Lovely relaxing stay before my flight! And so close to the terminal! Easy as! "

"Nobody wants to be unwell when they’re away, but there’s little better test of a hotel’s quality of service. The food and courtesy of staff was already worth recommending, but when I became sick the staff went above and beyond to support my family and me. Genuine care and compassion, with thoughtfulness and a bias for action make a BIG impact when brought together at a time when they can make such a difference to the human experience. Highly recommend."

"Closeness to Heathrow, ease for drop off or picking up people "