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"The Carlton was modern with nice rooms and pretty grounds. Staff was great, scheduled transportation early in the morning to the airport. Surrounding area was questionable, lots of graffiti and we felt a little unsafe on a couple of our walks. But, the hotel has a restaurant and bar onsite."

"Chosen for proximity to Bologna Central station. Sometimes hotels in these areas aren't the best this was pleasantly positive. Quiet, clean room, friendly and helpful staff. The included breakfast was more substantial than I expected, a nice added value. Recommend!"

"Excellent care to the details of my needs, since I walk with a cane (stick.) Built for business and convenience to transportation. Not step-free for with those with disabilities who need more than I required for a stay. (for example: entrance from the street is a high step up, to a revolving glass door. Also, bar/informal restaurant has a few steps up. ) But staff are gentle and immediate in their assistance to manage these shortcomings that keep it from truly accessible by lending a hand or an arm upon which to lean.) ALL staff were excellent! My stay: 4 nights, May 2025 with a wet-shower bathroom, on the 5th floor. Elevators were quick for changes of levels. ( buffet breakfast dining was in the hotel's -1 floor, below street level.) A wonderful front desk person is Andrea, who saw to my quick change of Taxi, a box breakfast-to-go for my last day's needs, and always cheerful greeting. He is a perfect host for this hotel. Housekeeping's wonderful person, Nelle was quick to lend assistance as well as perform all her tasks. She is kind and skilled in handling the hotel's occupants. As a solo traveller, I recommend this hotel, The Starhotels Excelsior, that is geared to groups also makes an individual comfortable and welcome. I arrived by train, was delighted for the easy location directly opposite the Bologna Central Station. Then on departure, by taxi to the Bologna Marconi Airport. Perfectly managed at this busy location of the Excelsior Hotel. "

"Staff were welcoming and friendly. The room was modern, clean and a good size with a great bathroom. The gym was well equipped but the pool wasn’t in use during our visit. The hotel is convenient for the train station but maybe 20-30 minutes walk from the main square."

"The property is just in front of the train station. Everything looks comfortable and new! No gym available."

"The breakfast was wonderful. Lots of options and convenient for the first morning after our international flight. The rooms were clean and comfortable. "

"The staff were excellent. The food/dining were well above and beyond what I’ve come to expect from a hotel. The gym had minimal equipment but its location on the top floor provides a beautiful view of the sunrise if you’re willing to get up early enough. "

"The staff are so kind and the room was wonderful, thank you for a lovely stay! "

"Great!"