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"I love the stay, very comfortable and very nice people"

"Excellent hotel in a great location. Amazing view of the city from the room and loved their pajamas! Would definitely stay here again."

"We absolutely loved this hotel! It was so grand and beautiful once you walk in. The staff was very nice and always smiling. We chose this hotel to be near universal studios and it was perfect to ride the train just one stop, which the was just across the street. We had a view of the suspension bridge, which lit up at night. Taking the elevator you could see the entire universal studios. We had dinner at the hotel and it was very good. It was buffet style and had so many options for food, drinks and dessert. It is far from the main city of Osaka, but it forced us to get up and start our day, which we liked. Overall, beautiful hotel, extremely large room and wonderful staff! "

"Super nice staff in concierge. Understands my concerns quickly and settle my issue. Thank you so much. Credit for her."

"Close to Universal. Great size of rooms. Housekeeping sensational!"

"Beautiful hotel, room was spacious, clean, very comfy beds. We stayed on 34th floor with 4 XL twin beds, crip linens. Great service, good breakfast selection. For Transportation Osaka station mins away and takes you everywhere. Shopping places everywhere within walking distance. Best place to stay. "

"Location, location...close to main attractions, great facilities."

"Room was clean and comfortable. Loved the updated bathroom. Super convenient for transportation - there is literally an entrance by the front door. Nice to have coffee in the lobby. "

"Finally after 2 weeks in Japan in the uncomfiest beds this hotel had the comfiest beds. I will absolutely stay here anytime I'm back. The rooftop spa is incredible after 2 weeks of walking more than you ever have. Beautiful property gorgeous views all the employees were so nice. Room is good size shower was great. Location is right across from a subway station. There's a lawson below the hotel for all the snacks and drinks you need. This was my highlight hotel of the trip. The area is a little businessey less touristy I found the quietness nice after dealing with large crowds for 2 weeks. I will reiterate the spa at the top is incredible. The gym is really nice as well. "