Find Resorts & Hotels with Spas in Almaty

"Descent and cozy. We enjoyed our stay! Safe neighborhood Friendly staff Good breakfast Clean hotel "

"Nice location. Little dated in terms of rooms"

"Big thanks to all personnel, especially the receptionists who help guests with the check in process and helping with WiFi and the like. Great location, close to the USA embassy. "

"The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately"

"If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost. The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical! The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel. Bravissimo! "

"Great hotel and close to all the main city spots"

"Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional."