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"Beautiful reception, staff were so friendly and accommodating. Rooms were clean and comfortable. Restaurant and outside gardens were beautiful. Dinner was delicous and breakfast probably the best i have hadnin a long while. Special recognition to 'Mick' who welcomed us to the breakfast table and put a smile on our faces with his humour and friendliness. Will definitely come again. "

"Very comfortable. Great service. Good food. Amenities in the room were iseful and adequate space to spread out and complete my work/office space and office chair. "

"The swimming area was very good, clean and staff approachable. The evening meal was another matter. I am diagnosed coeliac and when l told them one waitress thought gluten free and coeliac were two different intolerances. When the manager was told , he bought me pages and pages of listings for me to check whether what l was ordering was g/f. Not very helpful! However breakfast was more understanding, knowledgeable and helpful. One person in every 100 according to the BBC this very morning are coeliac and small cafes and larger chains are now all geared up with g/f listed on menus, it’s about time Best Western got up to date with gluten free as well or someone could be very ill with the restaurant staff lack of knowledge about intolerances. "

"Excellent South African receptionist and Ali in the restaurant were both helpful and friendly. Good walkable location and the bedroom was comfortable and we slept soundly."

"Quiet and safe and parking. Some of the staff very nice and helpful. "

"Staff were so helpful"

"Great price, great food and staff were very friendly and helpful. Will go again"

"Brilliant!! We had a lovely time staying here with my family on our Easter Holiday. Breakfast was nice and fresh. The outdoor park was also a bonus for my young child to play. Good location to go to Cotsworld and Legoland Windsors. "

"Good size room with comfortable beds. Pool and sauna and steam room in good order. Easy for travel to glocester and airport as well Cheltenham "